my macbook freezes after typing in my password, but only after waking up from sleep mode.

When waking my mid 2013 macbook air up it will freeze on my after typing in the password to log in. When turning my computer on from off it works fine on startup. Any trouble shooting options I can do from home? I am running the newest system. And it started around this tome but I’m not sure if they could be directly correlated.

Apple TV (3rd generation)

Posted on Jun 16, 2018 4:51 AM

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1 reply

Jun 18, 2018 2:59 PM in response to Bnc3395

Greetings

Thank you for using Apple Support Communities. It seems like the computer will boot normally, but it will not wake from sleep without freezing. One thing you could do is to boot the computer using safe mode and try to put the computer to sleep and wake it again. This will help isolate if there is something running in the background that may be causing this.


Start up in safe mode

To start up in safe mode:

  1. Start or restart your Mac, then immediately press and hold the Shift key. The Apple logo appears on your display. If you don't see the Apple logo, learn what to do.
  2. Release the Shift key when you see the login window. If your startup disk is encrypted with FileVault, you might be asked to log in twice: once to unlock the startup disk, and again to log in to the Finder.

To leave safe mode, restart your Mac without pressing any keys during startup.

User uploaded file

If an issue doesn't happen in safe mode

If an issue doesn't happen when your Mac is started in safe mode, try restarting without pressing any keys.

  • If the issue comes back, you might have incompatible login items.
  • If the issue doesn't come back, it was probably caused by a cache or directory issue with your startup disk, which safe mode fixed.

Use safe mode to isolate issues with your Mac


Take care.

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my macbook freezes after typing in my password, but only after waking up from sleep mode.

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