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Photos Freezes with External Hard Drive

I have 10,000 + Photos (too many to store on Mac Book Air) I have always used an external drive for my photos library. For past few months, photos crashes and restarts MacBook Air frequently.


Any suggestions? I want to continue to use photos but I feel like it might not be an option based on the volume of photos I have.


Thanks,

Heather

MACBOOK AIR (13-INCH, 2017), macOS High Sierra (10.13.4)

Posted on Jun 17, 2018 9:29 AM

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Question marked as Best reply

Posted on Jun 18, 2018 2:00 AM

15,000 phootos is too many for my memory and storage on Mac Book Air.

I did not suggest to move your current library to your system drive. It is a test. You need to test systematically to narrow down the problem. Testing with a new, empty library will tell us, if the your current library has a problem, or if something else is making Photos crash. Checking, if Photos can run on a new library is the first test to make to check, if the library makes a difference.

This page will tell you, how to create a test library: https://support.apple.com/en-gb/guide/photos/create-additional-libraries-pht6d60 b524/mac

For past few months, photos crashes and restarts MacBook Air frequently. …


If Photos cannot even run on a new test library, you will know, that your current library is not the problem. Does Photos also crash, if you restart your Mac in Safe Mode? You may have something installed, that is destabilizing the system. In Safe Mode third-party system extensions will be disabled. See: https://support.apple.com/en-us/HT201262

5 replies
Question marked as Best reply

Jun 18, 2018 2:00 AM in response to Heatherga

15,000 phootos is too many for my memory and storage on Mac Book Air.

I did not suggest to move your current library to your system drive. It is a test. You need to test systematically to narrow down the problem. Testing with a new, empty library will tell us, if the your current library has a problem, or if something else is making Photos crash. Checking, if Photos can run on a new library is the first test to make to check, if the library makes a difference.

This page will tell you, how to create a test library: https://support.apple.com/en-gb/guide/photos/create-additional-libraries-pht6d60 b524/mac

For past few months, photos crashes and restarts MacBook Air frequently. …


If Photos cannot even run on a new test library, you will know, that your current library is not the problem. Does Photos also crash, if you restart your Mac in Safe Mode? You may have something installed, that is destabilizing the system. In Safe Mode third-party system extensions will be disabled. See: https://support.apple.com/en-us/HT201262

Jun 17, 2018 10:55 AM in response to Heatherga

Heather, 10000+ photos is really not too much for Photos.

My library has nearly 50000 photos by now and Photos is working very well with a library of this size, on three different Macs.


I have always used an external drive for my photos library.

Does your external drive have the correct file system format for a Photos Library? MacOS Extes for testing?

nded (Journaled) or APFS? And is the external drive locally mounted, not a network volume?


Does Photos also crash, if you create a new, empty Photos Library on your system drive and import a few photo

Photos Freezes with External Hard Drive

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