Powerbeats3 white light blinks three times

My powerbeats3 won’t connect to my iPhone as of two weeks. Whenever I turn them in, a white light blinks three times and then the earphones turn off.

Posted on Jun 18, 2018 3:00 PM

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Question marked as Top-ranking reply

Posted on Jun 20, 2018 10:52 AM

Hi jakefrombountiful,


Thanks for using Apple Support Communities. It sounds like you’re having trouble with connecting your PowerBeats3 to your iPhone. I’m happy to help.


To start, I suggest resetting your Beats to see if the issue persists. You can find instructions for doing so here:


Reset your Beats earphones


Additionally, I suggest checking to see if there are any firmware updates for your Beats:


Update the firmware of your Beats product


If the issue persists after trying the above, you’ll want to contact Apple Support.


Cheers.

1 reply
Question marked as Top-ranking reply

Jun 20, 2018 10:52 AM in response to jakefrombountiful

Hi jakefrombountiful,


Thanks for using Apple Support Communities. It sounds like you’re having trouble with connecting your PowerBeats3 to your iPhone. I’m happy to help.


To start, I suggest resetting your Beats to see if the issue persists. You can find instructions for doing so here:


Reset your Beats earphones


Additionally, I suggest checking to see if there are any firmware updates for your Beats:


Update the firmware of your Beats product


If the issue persists after trying the above, you’ll want to contact Apple Support.


Cheers.

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Powerbeats3 white light blinks three times

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