Powerbeats pro has no volume despite being charged to 100% and shows being connected to Iphone. Attempted to reset but no flashing red/white lights so unable to reset.
[Re-Titled by Moderator]
iPhone XR, iOS 15
Hi mlp267mp,
We see you're having some issues with your Powerbeats Pro, and you've tried resetting them. We recommend double-checking the steps here to Reset your Beats earphones and see if that helps:
"Reset Powerbeats Pro
The LED indicator light will continue to flash white, which means that you can pair your Powerbeats Pro with your iPhone, Mac, Android device, or other device again."
As another possibility, do you have another device available that you could test the Powerbeats Pro with? If so, let us know if the same thing happens with another device.
Have a good one.
I ended up deleting the device Powerbeats Pro from my Bluetooth and then reinstalling it. Then it worked! Thank you for taking the time to answer. I was going to see if my IPad worked but couldn’t get my book to open on it. Thanks!
Hi mlp267mp!
Have you tried connecting the Powerbeats Pro to another device to test? If it's still not playing audio while connected to another device, please use this link to contact Apple Support:
Cheers!
mlp267mp,
We're glad to hear everything seems to be resolved. If you need assistance in the future, feel free to visit Apple Support Communities again.
Have a great day!
Powerbeats Pro has no volume despite being connected to my iPhone.
