iOS cellular usage statistics inaccurate?
My son is on a shared data with me. He monitors his cellular usage on his iPhone 7 (most recent iOS version) and resets the statistics regularly so that he can follow his recent usage.
However, a few days ago, we discovered that the amount reported by iOS is vastly less than the amount reported by our cellular provider (AT&T).
For instance, he reset his stats on a certain date, and then showed me his phone was reporting ~35 MB cellular usage 3 days (80 hours, to be more precise) later. But on my AT&T account website, his phone number shows over 500 MB cellular usage for the same time period, a 14-fold difference!
I called AT&T and they said their usage stats are the most accurate, so that there is something wrong with the iOS cellular data reporting.
But how could the iOS cellular usage be so different that the carrier's usage log? It makes it difficult to accurately monitor usage this way.
iPhone 7, iOS 11.3.1, AT&T