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63allan Author

Level 1

5 points

Why aren't my AirPods working with my MacBook Air in WebEx meetings?

I phoned WebEx technical support and the agent showed me that after I have connected my AirPods with my MacBook Air and joined a WebEx meeting I need to select:

Connected to Audio/More Options

Using Computer for Audio/Change settings

Select AirPods from the drop-down menus under speaker and microphone

Run a test then exit this window

How Do I Configure My Audio Devices for WebEx Meetings? See https://collaborationhelp.cisco.com/article/en-us/WBX54825.

AirPods, macOS High Sierra (10.13)

Posted on Jun 22, 2018 4:35 PM

Top-ranking reply

unamanic

Level 1

4 points

Posted on Jul 11, 2018 10:09 AM

I have 4-5 Webex meetings a day and I have run a “test“ on my airpods every time, sometimes multiple times a meeting. This bug effects Webex Teams as well, though you have to set the mic and speaker outputs to another device and back every call. It’s very annoying. I don’t have the same problem with my USB over the ear gaming headset, but they make my ears hot...

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Why aren't my AirPods working with my MacBook Air in WebEx meetings?

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