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osx 10.13.5 issue with spinning beach ball

I just upgraded to 10.13.5 this week and am having non-stop issues with beachballing (Spinning Wait Cursor or the Spinning Disc Pointer). Basically the way to reproduce this issue is to attempt saving a file and cancel out of the save operation. The OS will then freak out for a while and halt everything... This generally takes around 30 seconds of my time, and then the OS resumes as normal.


This is not an application-specific problem, as I have the issue in any application.

Am I alone in this?


My computer specs:

MacBook Pro (Retina, 15-inch, Late 2013)

2.6 GHz Intel Core i7

16 GB 1600 MHz DDR3

NVIDIA GeForce GT 750M 2048 MB

Intel Iris Pro 1536 MB

Posted on Jun 22, 2018 5:55 PM

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Posted on Jun 25, 2018 2:52 PM

A Troubleshooting Procedure that may Fix Problems with macOS El Capitan or Later

You should try each, one at a time, then test to see if the problem is fixed before going on to the next.


Be sure to backup your files before proceeding if possible.


  1. Shutdown the computer, wait 30 seconds, restart the computer.
  2. Disconnect all third-party peripherals.
  3. Resetting your Mac’s PRAM and NVRAM
  4. Reset the System Management Controller (SMC)
  5. Reset your Startup Disk and Sound preferences.
  6. Start the computer in Safe Mode. Test in safe mode to see if the problem persists, then restart normally.
  7. Use Apple Hardware Test to see if there is any hardware malfunction.
  8. Repair the disk by booting from the Recovery HD. Immediately after the chime hold down the Command and R keys until the Utility Menu appears. Choose Disk Utility and click on the Continue button. Select the indented (usually, Macintosh HD) volume entry from the side list. Click on the First Aid button in the toolbar. Wait for the Done button to appear. Quit Disk Utility and return to the Utility Menu. Restart the computer from the Apple Menu.
  9. Repair permissions on the Home folder: Resolve issues caused by changing the permissions of items in your home folder.
  10. Create a New User Account Open Users & Groups preferences. Click on the lock icon and enter your Admin password when prompted. On the left under Current User click on the Add [+] button under Login Options. Setup a new Admin user account. Upon completion log out of your current account then log into the new account. If your problems cease, then consider switching to the new account and transferring your files to it - Transferring files from one User Account to another.
  11. Download and install the OS X El Capitan 10.11.6 Combo Update or 10.12.6 Combo Update or Download macOS High Sierra 10.13.5 Combo Update as needed.
  12. Reinstall OS X by booting from the Recovery HD using the Command and R keys. When the Utility Menu appears select Reinstall OS X then click on the Continue button.
  13. Erase and Install OS X Restart the computer. Immediately after the chime hold down the Command and R keys until the Apple logo appears. When the Utility Menu appears:
  1. Select Disk Utility from the Utility Menu and click on Continue button.
  2. When Disk Utility loads select the drive (out-dented entry) from the Device list.
  3. Click on the Erase icon in Disk Utility's toolbar. A panel will drop down.
  4. Set the Format type to APFS (for SSDs only) or Mac OS Extended (Journaled.)
  5. Click on the Apply button, then wait for the Done button to activate and click on it.
  6. Quit Disk Utility and return to the Utility Menu.
  7. Select Reinstall OS X and click on the Continue button.

14. If none of the above helps then see How to Downgrade macOS High Sierra and macOS Reversion- How to Downgrade from High Sierra.

15. If you get here without success then make an appointment at the Apple Genius Bar for service. If you need to find an Apple Store - Find a Store - Apple.

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8 replies
Question marked as Best reply

Jun 25, 2018 2:52 PM in response to jayemell

A Troubleshooting Procedure that may Fix Problems with macOS El Capitan or Later

You should try each, one at a time, then test to see if the problem is fixed before going on to the next.


Be sure to backup your files before proceeding if possible.


  1. Shutdown the computer, wait 30 seconds, restart the computer.
  2. Disconnect all third-party peripherals.
  3. Resetting your Mac’s PRAM and NVRAM
  4. Reset the System Management Controller (SMC)
  5. Reset your Startup Disk and Sound preferences.
  6. Start the computer in Safe Mode. Test in safe mode to see if the problem persists, then restart normally.
  7. Use Apple Hardware Test to see if there is any hardware malfunction.
  8. Repair the disk by booting from the Recovery HD. Immediately after the chime hold down the Command and R keys until the Utility Menu appears. Choose Disk Utility and click on the Continue button. Select the indented (usually, Macintosh HD) volume entry from the side list. Click on the First Aid button in the toolbar. Wait for the Done button to appear. Quit Disk Utility and return to the Utility Menu. Restart the computer from the Apple Menu.
  9. Repair permissions on the Home folder: Resolve issues caused by changing the permissions of items in your home folder.
  10. Create a New User Account Open Users & Groups preferences. Click on the lock icon and enter your Admin password when prompted. On the left under Current User click on the Add [+] button under Login Options. Setup a new Admin user account. Upon completion log out of your current account then log into the new account. If your problems cease, then consider switching to the new account and transferring your files to it - Transferring files from one User Account to another.
  11. Download and install the OS X El Capitan 10.11.6 Combo Update or 10.12.6 Combo Update or Download macOS High Sierra 10.13.5 Combo Update as needed.
  12. Reinstall OS X by booting from the Recovery HD using the Command and R keys. When the Utility Menu appears select Reinstall OS X then click on the Continue button.
  13. Erase and Install OS X Restart the computer. Immediately after the chime hold down the Command and R keys until the Apple logo appears. When the Utility Menu appears:
  1. Select Disk Utility from the Utility Menu and click on Continue button.
  2. When Disk Utility loads select the drive (out-dented entry) from the Device list.
  3. Click on the Erase icon in Disk Utility's toolbar. A panel will drop down.
  4. Set the Format type to APFS (for SSDs only) or Mac OS Extended (Journaled.)
  5. Click on the Apply button, then wait for the Done button to activate and click on it.
  6. Quit Disk Utility and return to the Utility Menu.
  7. Select Reinstall OS X and click on the Continue button.

14. If none of the above helps then see How to Downgrade macOS High Sierra and macOS Reversion- How to Downgrade from High Sierra.

15. If you get here without success then make an appointment at the Apple Genius Bar for service. If you need to find an Apple Store - Find a Store - Apple.

Jul 26, 2018 10:12 AM in response to Kappy

Problem solved (for now).

It turns out that step #12 was what saved me.


Previously, I had restored a time machine backup, but that was a clone of my system.

I then chose "reinstall OSX" and installed a fresh copy from Apple's site. This seems to have restored all of my files and installations to where they had been, but still updated the copy of the OS.


For whatever reason, Apple hides these facts from you about the re-installation. It should be much more clear to the user that this process involves the restoration of all your current data. If I'd known this, I would have been up and running a long time ago.

Jun 25, 2018 2:52 PM in response to Kappy

OK, well I went through steps 1-9 to no avail. Then, when I created a new user account, I had success. This problem does _not_ seem to occur with the new user account. So, would you recommend me migrating my files over to a new admin account and deleting my old one? How does this work with a timemachine backup in terms of the timemachine system recognizing my new user?

Jun 25, 2018 3:05 PM in response to jayemell

You should restore only your data files from your old Home folder (account.) Third-party software should be restored from original distribution media. But first, check for updates that may be required with the current version of macOS.


Your personal files can be restored using Time Machine but will require a special technique: Please visit Pondini's Time Machine FAQ for help with Time Machine. This is an extensive site with most everything you may need for using Time Machine. You will not find a better resource for Time Machine in one location. Due to the passing of James Pondini, the site is no longer being updated. Therefore, some of the information may be a little outdated.

Jul 19, 2018 12:19 AM in response to jayemell

OK, so I tried the standard time machine restore and it did not work.

I was hoping that some of the deep installations that I'd set up via command line would've been the culprit, and that the issue would've gone away... No such luck.


I'll try the next step, which is to reinstall the OS and transfer only data files, and report back.

osx 10.13.5 issue with spinning beach ball

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