iPod Not Showing up in Windows Or iTunes

Yep, all of them are using XP SP2 and iTunes 7.1.1 and Quicktime 7.1.5, with the latest firmware update. And most of them have Dell computers.

If Apple didn't care they wouldn't replace your iPod, a company that didn't care (and I've had dealings with some of them) would not replace it all.

Yes, that is support replacing them. And do I believe you have gotten 10 of them since Christmas? No.

Do I believe you are a computer technician? No.

I'm not even sure you are an adult.

I don't care what you believe. And I do even think I'm older than you.

But I've got 10 replaced iPod's since 15th of December. And to me, that is NOT support. It's an easy way to "fix" things without solving them.

As I also mentioned, we don't know yet what driver that want work with XP SP2 and iTunes. Might be some other software.

I work for a computer company with 30.000+ employee's and I alone have respoonsible for 80 servers at a global customer. What do you call that?

This question says that it is answered when it clearly isn't. it seems this problem has arised with the latest versions of iTunes and iPod software, like everyone else my iPod works fine but will not connect properly!
No-where have I found anything that has remedied this problem!
My iPod is out of warranty now, it is a 60gb video, and I am frustrated that I can't fix my iPod!
Does anyone have an email address to contact a human at apple?
If apple can't help when this is a clear wide spread problem I say we all buy a microsoft zune! They are stylish too!

NOT SURE WHAT TO DO. NOW THAT I SEE THAT OTHERS HAVE THE SAME PROBLEM AND ARE HAVING THEM REPLACED, I WOULD LIKE TO KNOW IF THE WARRENTEE IS UP DO THEY STILL REPLACE THE IPOD. I DID BACK UP ALL OF THE MUSIC LIBRARY. UNINSTALLED ITUNES 7.1 AND REINSTALLED THE ORIGIONAL SOFTWARE. THEN IT SAID THAT MY LIBRARY IS FROM A LATER VERSION OF ITUNES AND I CANNOT USE MY MUSIC LIBRARY. DO YOU THINK THEY WILL REPLACE IT IF OLDER THAN 0NE YEAR?

I SURE WOULD LIKE TO KNOW HOW TO GET AN ANSWER FROM APPLE TOO.

I am dealing with the exact same scenario as sigany. The iPod isn't recognized in iTunes or in My Computer, and whenever I reconnect the iPod I get the error message "USB Device Not Recognized."

The Apple Store replaced my 30G video iPod yesterday, and I purchased the AppleCare Protection Plan so I could get unlimited phone service. Thus far, they have been of no help...just try to keep sending me the same articles available on the Apple website. But I have to think someone, somewhere is working on this problem?!?? The most annoying part for me is that I had no problems for 9 months. Then, ast weekend, I get the prompt to update my version of iTunes. Voila, now it won't work. Moreover, all of my music is trapped in iTunes and I have a brand new but completely empty iPod.

WAIT...just as I write this, I try to reconnect the iPod again and it appears in iTunes and begins syncing in iTunes. WEIRD. I have been screwing around with this for 3 days and this is the first time it has showed up. WAIT...it failed and halted. "Windows- Delayed Write Failed" error prompt. Reconnected it, it started again. WAIT...failed again.

If anyone that knows more about computers than me sees something in this turn of events, I would be MOST appreciative for a tip.

I have been having this problem since november, and posted on here a few times with no results, just hope its still under warranty (which mine isn't) or just get used to it, cause apple doesn't care. And just don't make the mistake of buying anything else from them.

I was watching the TV show "Call For Help" today, when someone called in with the problem most of you seem to be having - iPod doesn't show in iTunes or My Computer - and thought I would relay the answer the host of the show, Leo LaPorte, gave.

The possible cause:The new version of iTunes installs a defective USB driver or screws up the generic USB driver. That's why your computer doesn't recognize the iPod.

The fix:Uninstall iTunes. You may also want to go into the Devise Manager and remove the USB controller. Reboot and the computer will install the USB drivers again. Install a music manager like MediaMonkey. This program can do most everything iTunes can, even a few things that iTunes can't.

You should probably back up the iTunes library file and the play lists before uninstalling. That way, when the problem with iTunes is straightened out, you can go back to iTunes if you want.

I know this is not a fix, but it will at least allow you to sync and add new music to the iPod.

I did everything that you had said to. it is still giving me a I/O error. How do I restore my IPOD to settings before the latest ITUNES while using media monkey??

Hey, my i lost my ipod nano 1gen installer disk thing and i cant download any thing.Does any one noe were i can get a new disk? it works perfictly fine how would i be able to get a new ipod ?

i also tried every suggestion on the support pages to solve this problem (two different computers with two different versions of itunes wouldn't recognize my ipod). finally - i tried what one user suggested and under "settings" on my ipod i selected "reset all settings," and now my computer is recognizing my ipod beautifully! too simple - but it worked.

I have the same problem as several people has reported in this string: my Ipod appears in MyComputer, but not in iTunes. When I click on the Ipod drive in MyComputer, I get the error message: “I/O devise error”. I have tried everything in the string: http://docs.info.apple.com/article.html?artnum=60950 incl. reset, reinstall iTunes, other USB, delete everything in Temp folder etc., but still no progress.

Does anybody have an idea of how to solve this problem? Some people in here have suggested to reinstall W XP, install iTunes 6.0 or use Mediamonkey – has anybody tried this with success?

My Ipod has worked fine for 1½ years, but when shifting to a new PC, this problem appeared.

I have: W XP SP2, IBM T43, iTunes 7.11, IPOD 60GB, 4g


IBM T43 Windows XP Pro

I have the same problem with my 30GB iPod not registering in Windows or in iTunes since I updated to iTunes 7.1.1.5. In my case when I plugged in my iPod not only did iTunes not recognise it but iTunes froze and my whole laptop slowed until I forced iTunes closed.
I have tried all remedies previously mentioned but no success. The 'reset all settings' has not worked either but at least iTunes does not now freeze when I plug my iPod in.

My iPod works with my daughters laptop operating on Windows 2000. Is this therefore a problem with the new iTunes and Windows XP? I notice all the other people here are running XP. If so is this a bug and can Apple release a fix?

Dell Latitude D610 Windows XP Pro XP with SP2

My iPod works fine on its own but when I plug it into my computer and I have iTunes open, iTunes freezes every time. If I plug my iPod in and then try to open iTunes it won't open until I eject the iPod. Does someone know what the problem is

With the iPod connected, go into Device Manager, right click on the iPod and change the drive letter to something higher, like M.

Ok I new here but i think i may have a solution to everyones problem here ok here it is my pod is a 3gen and it didn't play music it gave me the folder with the ! point and it didn't sync either so i 've been at it for a while I finally came to the conclusion to open it up and see the problem so i did it seem fine no melts no dust or missing pieces well put it back together and guess what it working fine it syncs it plays music the whole nine yards and **** it to **** who would of known so i suggest that everyone get a pair of oversize pliers pry your pod open but you better know what your doin before you do it. hopefully it will work for you ok. oh yeah by doing this it may cause you to lose all your songs and settings so if you want to do at on risk ok.[/u]

Laptop Windows XP

Laptop Windows XP

Laptop Windows XP