Time Capsule stopped working. Took to Genius Bar and cleaned it out. Was working fine, now not backing up. Can't get TC onto same wifi network as laptop. Know there's something simple, but missing it?

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Time Capsule stopped working. Took to Genius Bar and cleaned it out. Was working fine, now not backing up. Can't get TC onto same wifi network as laptop. Know there's something simple, but missing it?

Posted on Jun 24, 2018 11:37 AM

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Answer 1

Eric Root

Level 10

685,275 points

Jun 25, 2018 8:58 AM in response to suze57

Have you tried doing a reset of the Time Capsule?

See pages 28 and 29. Using Airport Utility (page 29), I don’t see the options the manual says are there. I have done a reset and a full reset (page 28) many times and it has always straightened out the Time Capsule.

Time Capsule Manual

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Time Capsule stopped working. Took to Genius Bar and cleaned it out. Was working fine, now not backing up. Can't get TC onto same wifi network as laptop. Know there's something simple, but missing it?

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