Graphics firmware kernel panic

Hi all,


I am recently having problems with my mac with graphics related issues. When I try to record my screen using Quicktime for instance, my computer will restart itself and the error report resulting, says I have a graphics firmware problem.


I am also experiencing a similar problem on my Bootcamp partition when using windows, and playing various games, or even loading a web page for instance.


Here is my error log:


Anonymous UUID: DF89E75E-FBA7-6E7A-5066-DF8BEC419537



Wed Jun 27 14:37:21 2018



*** Panic Report ***

panic(cpu 1 caller 0xffffff80028bc46f): "Graphics firmware encountered an exception: 0xd, from EIP = 0x111df\n"@/Library/Caches/com.apple.xbs/Sources/GPUDriversIntel/GPUDriversInte l-10.25.17/Common/GLKernel/Intel/skl/sched3/IGGuC.cpp:709

Backtrace (CPU 1), Frame : Return Address

0xffffff91f2fb3e60 : 0xffffff80022e953c

0xffffff91f2fb3ee0 : 0xffffff80028bc46f

0xffffff91f2fb3f30 : 0xffffff80028bacd1

0xffffff91f2fb3f80 : 0xffffff80028ba2b6

0xffffff91f2fb3fb0 : 0xffffff80022978f7



BSD process name corresponding to current thread: kernel_task



Mac OS version:

16G29



Kernel version:

Darwin Kernel Version 16.7.0: Thu Jun 15 17:36:27 PDT 2017; root:xnu-3789.70.16~2/RELEASE_X86_64

Kernel UUID: D3314D98-5D40-3CD8-98A4-F1DD46C20E03

Kernel slide: 0x0000000002000000

Kernel text base: 0xffffff8002200000

__HIB text base: 0xffffff8002100000

System model name: MacBookPro13,2 (Mac-66E35819EE2D0D05)



System uptime in nanoseconds: 14876244421710

last loaded kext at 11187434674374: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7f854b2000, size 32768)

last unloaded kext at 12018300592497: com.apple.driver.usb.AppleUSBHub 1.1 (addr 0xffffff7f83567000, size 188416)

loaded kexts:

com.Cycling74.driver.Soundflower 2

com.apple.filesystems.ntfs 3.13

com.apple.filesystems.autofs 3.0

com.apple.driver.ApplePlatformEnabler 2.7.0d0

com.apple.driver.AGPM 110.23.17

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AppleGraphicsDevicePolicy 3.14.49

com.apple.driver.AppleUpstreamUserClient 3.6.4

com.apple.driver.AppleHDA 279.48

com.apple.driver.AppleHIDALSService 1

com.apple.driver.pmtelemetry 1

com.apple.driver.AppleIntelPCHPMC 1.1

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleEmbeddedOSSupportHost 1

com.apple.driver.AppleThunderboltIP 3.0.8

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.iokit.IOBluetoothSerialManager 5.0.5f1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHV 1

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleBacklight 170.9.20

com.apple.driver.AppleMCCSControl 1.3.4

com.apple.driver.AppleIntelSKLGraphics 10.2.5

com.apple.driver.AppleIntelSKLGraphicsFramebuffer 10.2.5

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.BootCache 40

com.apple.filesystems.hfs.kext 366.70.1

com.apple.driver.AppleTopCaseHIDEventDriver 114

com.apple.driver.AirPort.Brcm4360 1150.12.1a1

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 5.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 5.0

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 172

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 279.48

com.apple.kext.OSvKernDSPLib 525

com.apple.iokit.IOBluetoothHostControllerUARTTransport 5.0.5f1

com.apple.iokit.IOBluetoothHostControllerTransport 5.0.5f1

com.apple.driver.AppleHDAController 279.48

com.apple.iokit.IOHDAFamily 279.48

com.apple.iokit.IOAudioFamily 205.15

com.apple.vecLib.kext 1.2.0

com.apple.driver.AppleGraphicsControl 3.14.49

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 6.0.0d8

com.apple.iokit.IOBluetoothFamily 5.0.5f1

com.apple.driver.AppleSSE 1.0

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.driver.AppleSMBusController 1.0.18d1

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.AppleIntelLpssUARTv1 3.0.60

com.apple.driver.AppleIntelLpssUARTCommon 3.0.60

com.apple.iokit.IOSurface 159.9

com.apple.iokit.IONDRVSupport 516.1

com.apple.AppleGraphicsDeviceControl 3.14.49

com.apple.iokit.IOAcceleratorFamily2 311.14

com.apple.iokit.IOGraphicsFamily 515.3

com.apple.driver.usb.IOUSBHostHIDDevice 1.1

com.apple.driver.usb.cdc.ncm 5.0.0

com.apple.iokit.IOSerialFamily 11

com.apple.driver.usb.AppleUSBiBridge 1.0

com.apple.driver.usb.cdc 5.0.0

com.apple.driver.usb.networking 5.0.0

com.apple.driver.usb.AppleUSBHostCompositeDevice 1.1

com.apple.driver.AppleUSBHostMergeProperties 1.1

com.apple.iokit.IOSCSIArchitectureModelFamily 394.50.1

com.apple.filesystems.hfs.encodings.kext 1

com.apple.driver.AppleHIDKeyboard 199

com.apple.driver.AppleMultitouchDriver 368.16

com.apple.driver.AppleInputDeviceSupport 76.7

com.apple.driver.AppleHSSPIHIDDriver 49

com.apple.driver.AppleThunderboltDPInAdapter 5.0.2

com.apple.driver.AppleThunderboltDPAdapterFamily 5.0.2

com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.3

com.apple.driver.AppleHPM 3.0.9

com.apple.driver.AppleIntelLpssI2CController 3.0.60

com.apple.driver.AppleThunderboltNHI 4.5.4

com.apple.iokit.IOThunderboltFamily 6.5.7

com.apple.driver.AppleHSSPISupport 49

com.apple.iokit.IO80211Family 1200.12.2

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.driver.corecapture 1.0.4

com.apple.driver.AppleIntelLpssSpiController 3.0.60

com.apple.driver.AppleIntelLpssDmac 3.0.60

com.apple.iokit.IONVMeFamily 2.1.0

com.apple.driver.AppleIntelLpssI2C 3.0.60

com.apple.driver.AppleIntelLpssGspi 3.0.60

com.apple.driver.usb.AppleUSBXHCIPCI 1.1

com.apple.driver.usb.AppleUSBXHCI 1.1

com.apple.driver.usb.AppleUSBHostPacketFilter 1.0

com.apple.iokit.IOUSBFamily 900.4.1

com.apple.driver.AppleEFINVRAM 2.1

com.apple.driver.AppleEFIRuntime 2.1

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.KernelRelayHost 1

com.apple.iokit.IOUSBHostFamily 1.1

com.apple.driver.AppleBusPowerController 1.0

com.apple.driver.DiskImages 444.50.16

com.apple.iokit.IOStorageFamily 2.1

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 5.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

com.apple.kec.Libm 1

Model: MacBookPro13,2, BootROM MBP132.0226.B25, 2 processors, Intel Core i5, 2.9 GHz, 16 GB, SMC 2.37f20

Graphics: Intel Iris Graphics 550, Intel Iris Graphics 550, Built-In

Memory Module: BANK 0/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320

Memory Module: BANK 1/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x157), Broadcom BCM43xx 1.0 (7.21.171.130.1a1)

Bluetooth: Version 5.0.5f1, 3 services, 17 devices, 0 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

USB Device: USB 3.0 Bus

USB Device: iBridge

Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1

Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1


Any help would be massively appreciated!!

MacBook Pro TouchBar and Touch ID, macOS Sierra (10.12.6)

Posted on Jun 26, 2018 11:43 PM

Reply

Similar questions

2 replies

Jun 27, 2018 8:01 AM in response to Kaiwenhrt98

Some tips for doing Bob's suggestions.


Use 2nd link if not near an Apple Store or aren’t in the US. Hardware Repair - Keeping Confidential Data Safe
Take the original purchase receipt with you.


Genius Bar Reservation US


Do a backup, preferable 2 separate ones on 2 drives. Boot to the Recovery Volume (command - R on a restart). Run Disk Utility and select First Aid. Then re-install the OS.


OS X Recovery



OS X Recovery (2)

Jun 27, 2018 6:03 AM in response to Kaiwenhrt98

Try removing the

com.Cycling74.driver.Soundflower 2

kernel extension, and see if the problem continues?


If the problem continues, then make a Genius Bar appointment at your local Apple store to have the hardware diagnosed.


This Mac uses the integrated intel graphics and that does not generally give users problems.


Another thing you could try is re-installing macOS over top of the existing installation. (always make a backup, or even better 2 backups using 2 different backup devices and 2 different backup utilities, as you really do not want to loose anything if something goes wrong during a re-install over the top of existing install).

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Graphics firmware kernel panic

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