Kernel panic help

Question

Level 1

8 points

Kernel panic help

I have a Macbook Pro (13-inch, 2017, Two Thunderbolt 3 ports), purchased a little over 2 months ago and a few times over the last few days it has unexpectedly (and suddenly) restarted because of kernel panics. This is a little over my head, so I'm looking for some direction on how to fix the problem. Here is the report:

*** Panic Report ***

panic(cpu 0 caller 0xffffff8018e99785): "Graphics firmware encountered an exception: 0xd, from EIP = 0x10348\n"@/Library/Caches/com.apple.xbs/Sources/GPUDriversIntel/GPUDriversInte l-10.36.19/Common/GLKernel/Intel/kbl/sched3/IGGuC.cpp:800

Backtrace (CPU 0), Frame : Return Address

0xffffff913607bc20 : 0xffffff801886c1c6

0xffffff913607bc70 : 0xffffff8018995274

0xffffff913607bcb0 : 0xffffff8018987544

0xffffff913607bd20 : 0xffffff801881e1e0

0xffffff913607bd40 : 0xffffff801886bc3c

0xffffff913607be70 : 0xffffff801886b9fc

0xffffff913607bed0 : 0xffffff8018e99785

0xffffff913607bf30 : 0xffffff8018e97ef2

0xffffff913607bf70 : 0xffffff8018e9752c

0xffffff913607bfa0 : 0xffffff801881d557

BSD process name corresponding to current thread: kernel_task

Mac OS version:

17G65

Kernel version:

Darwin Kernel Version 17.7.0: Thu Jun 21 22:53:14 PDT 2018; root:xnu-4570.71.2~1/RELEASE_X86_64

Kernel UUID: 1AE5ACFD-3B6F-3D74-AD52-31F1430DBC6F

Kernel slide: 0x0000000018600000

Kernel text base: 0xffffff8018800000

__HIB text base: 0xffffff8018700000

System model name: MacBookPro14,1 (Mac-B4831CEBD52A0C4C)

Thanks in advance for any help!

MacBook Pro with Retina display, macOS High Sierra (10.13.6)

Posted on Aug 22, 2018 8:12 AM

Reply

Answer 1

jhitx Author

Level 1

8 points

Sep 9, 2018 4:34 PM in response to AsherSea

I took it to the Genius Bar and the guy I spoke to thought it was the graphics card. I'm pretty sure this model doesn't have a graphics card (if I remember correctly, it is not its own entity, I could be misremembering that though), so that didn't inspire a ton of confidence. Regardless, they sent it off for evaluation since it's under warranty. They replaced the hard drive. I'm not sure why, perhaps just to seem like they did something to address the issue? Regardless, within a few hours of resyncing everything from my external hard drive, it did it again. I started digging in and doing some more research but was fully prepared to go back and raise ****. Thinking back, every time it happened, I was using Chrome, which I originally thought was just a coincidence because that's the application in use most often. However, I found a post on this forum (Kernel Panic from GPU Driver High Sierra MacBook Pro 2017) that advised changing a setting in Chrome. So far so good.

Reply

Answer 2

etresoft

Level 8

46,408 points

Aug 23, 2018 8:19 AM in response to jhitx

I'm afraid it looks like a hardware failure. You will have to take it in for service: Mac Repair - Official Apple Support

Reply

Answer 3

jhitx Author

Level 1

8 points

Aug 22, 2018 8:24 AM in response to etresoft

Sorry! I wasn't sure what all was needed. Here it is:

*** Panic Report ***

panic(cpu 0 caller 0xffffff8018e99785): "Graphics firmware encountered an exception: 0xd, from EIP = 0x10348\n"@/Library/Caches/com.apple.xbs/Sources/GPUDriversIntel/GPUDriversInte l-10.36.19/Common/GLKernel/Intel/kbl/sched3/IGGuC.cpp:800

Backtrace (CPU 0), Frame : Return Address

0xffffff913607bc20 : 0xffffff801886c1c6

0xffffff913607bc70 : 0xffffff8018995274

0xffffff913607bcb0 : 0xffffff8018987544

0xffffff913607bd20 : 0xffffff801881e1e0

0xffffff913607bd40 : 0xffffff801886bc3c

0xffffff913607be70 : 0xffffff801886b9fc

0xffffff913607bed0 : 0xffffff8018e99785

0xffffff913607bf30 : 0xffffff8018e97ef2

0xffffff913607bf70 : 0xffffff8018e9752c

0xffffff913607bfa0 : 0xffffff801881d557

BSD process name corresponding to current thread: kernel_task

Mac OS version:

17G65

Kernel version:

Darwin Kernel Version 17.7.0: Thu Jun 21 22:53:14 PDT 2018; root:xnu-4570.71.2~1/RELEASE_X86_64

Kernel UUID: 1AE5ACFD-3B6F-3D74-AD52-31F1430DBC6F

Kernel slide: 0x0000000018600000

Kernel text base: 0xffffff8018800000

__HIB text base: 0xffffff8018700000

System model name: MacBookPro14,1 (Mac-B4831CEBD52A0C4C)

System uptime in nanoseconds: 59636278934171

last loaded kext at 6037586941817: com.apple.filesystems.smbfs 3.2.3 (addr 0xffffff7f9b75e000, size 434176)

last unloaded kext at 1291155482326: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f9b75e000, size 61440)

loaded kexts:

com.avast.PacketForwarder 2.1

com.avast.FileShield 4.0.0

com.apple.filesystems.smbfs 3.2.3

com.apple.driver.AppleGraphicsDevicePolicy 3.20.13

com.apple.AGDCPluginDisplayMetrics 3.20.13

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AppleHV 1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.iokit.IOBluetoothSerialManager 6.0.7f10

com.apple.driver.AppleUpstreamUserClient 3.6.5

com.apple.driver.AGPM 110.23.37

com.apple.driver.ApplePlatformEnabler 2.7.0d0

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.pmtelemetry 1

com.apple.driver.AppleIntelKBLGraphics 10.3.6

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHDA 281.52

com.apple.driver.AppleBacklight 170.12.6

com.apple.driver.AppleThunderboltIP 3.1.1

com.apple.driver.AppleIntelPCHPMC 2.0.1

com.apple.driver.AppleIntelKBLGraphicsFramebuffer 10.3.6

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleSMCLMU 211

com.apple.driver.eficheck 1

com.apple.driver.AirPort.BrcmNIC 1241.31.1a9

com.apple.driver.AppleCameraInterface 6.01.2

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleMCCSControl 1.5.5

com.apple.filesystems.autofs 3.0

com.apple.filesystems.apfs 748.51.0

com.apple.filesystems.hfs.kext 407.50.6

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.BootCache 40

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.AppleSystemPolicy 1.0

com.apple.driver.AppleTopCaseHIDEventDriver 133

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 6.1

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 6.1

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 183

com.apple.security.TMSafetyNet 8

com.apple.security.quarantine 3

com.apple.driver.AppleGraphicsControl 3.20.13

com.apple.iokit.IOAVBFamily 680.2

com.apple.plugin.IOgPTPPlugin 680.15

com.apple.iokit.IOEthernetAVBController 1.1.0

com.apple.driver.AppleSSE 1.0

com.apple.driver.DspFuncLib 281.52

com.apple.kext.OSvKernDSPLib 526

com.apple.AppleGPUWrangler 3.20.13

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.iokit.IONDRVSupport 519.20

com.apple.driver.AppleHDAController 281.52

com.apple.iokit.IOHDAFamily 281.52

com.apple.iokit.IOAudioFamily 206.5

com.apple.vecLib.kext 1.2.0

com.apple.AppleGraphicsDeviceControl 3.20.13

com.apple.iokit.IOAcceleratorFamily2 378.26

com.apple.iokit.IOSurface 211.15

com.apple.iokit.IOBluetoothHostControllerUARTTransport 6.0.7f10

com.apple.iokit.IOBluetoothHostControllerTransport 6.0.7f10

com.apple.driver.AppleIntelLpssUARTv1 3.0.60

com.apple.driver.AppleIntelLpssUARTCommon 3.0.60

com.apple.driver.AppleOnboardSerial 1.0

com.apple.iokit.IOSkywalkFamily 1

com.apple.iokit.IOSerialFamily 11

com.apple.iokit.IO80211Family 1200.12.2

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.driver.corecapture 1.0.4

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 6.0.0d8

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.AppleSMBusController 1.0.18d1

com.apple.iokit.IOGraphicsFamily 519.20

com.apple.kext.triggers 1.0

com.apple.filesystems.hfs.encodings.kext 1

com.apple.driver.AppleActuatorDriver 1404.4

com.apple.driver.AppleHIDKeyboard 205

com.apple.driver.AppleHSBluetoothDriver 133

com.apple.driver.IOBluetoothHIDDriver 6.0.7f10

com.apple.iokit.IOBluetoothFamily 6.0.7f10

com.apple.driver.AppleMultitouchDriver 1404.4

com.apple.driver.AppleInputDeviceSupport 1404.3

com.apple.driver.AppleHSSPIHIDDriver 53

com.apple.driver.AppleThunderboltDPInAdapter 5.5.5

com.apple.driver.AppleThunderboltDPAdapterFamily 5.5.5

com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.3

com.apple.driver.AppleHPM 3.1.3

com.apple.driver.AppleIntelLpssI2CController 3.0.60

com.apple.driver.AppleHSSPISupport 53

com.apple.driver.AppleThunderboltNHI 4.7.2

com.apple.iokit.IOThunderboltFamily 6.7.8

com.apple.iokit.IONVMeFamily 2.1.0

com.apple.driver.AppleIntelLpssSpiController 3.0.60

com.apple.driver.AppleIntelLpssDmac 3.0.60

com.apple.driver.usb.AppleUSBHostPacketFilter 1.0

com.apple.iokit.IOUSBFamily 900.4.1

com.apple.driver.usb.AppleUSBXHCIPCI 1.2

com.apple.driver.usb.AppleUSBXHCI 1.2

com.apple.driver.AppleIntelLpssGspi 3.0.60

com.apple.driver.AppleIntelLpssI2C 3.0.60

com.apple.driver.AppleEFINVRAM 2.1

com.apple.driver.AppleEFIRuntime 2.1

com.apple.iokit.IOSMBusFamily 1.1

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.DiskImages 480.60.1

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleEffaceableStorage 1.0

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleUSBTDM 439.70.3

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.iokit.IOUSBMassStorageDriver 140.70.2

com.apple.iokit.IOSCSIBlockCommandsDevice 404.30.2

com.apple.iokit.IOSCSIArchitectureModelFamily 404.30.2

com.apple.iokit.IOStorageFamily 2.1

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.KernelRelayHost 1

com.apple.iokit.IOUSBHostFamily 1.2

com.apple.driver.usb.AppleUSBCommon 1.0

com.apple.driver.AppleBusPowerController 1.0

com.apple.driver.AppleSEPManager 1.0.1

com.apple.driver.IOSlaveProcessor 1

com.apple.iokit.IOTimeSyncFamily 680.15

com.apple.iokit.IONetworkingFamily 3.4

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleACPIPlatform 6.1

com.apple.driver.AppleSMC 3.1.9

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.Libm 1

com.apple.kec.corecrypto 1.0

EOF

Model: MacBookPro14,1, BootROM MBP141.0178.B00, 2 processors, Intel Core i5, 2.3 GHz, 8 GB, SMC 2.43f6

Graphics: Intel Iris Plus Graphics 640, Intel Iris Plus Graphics 640, Built-In

Memory Module: BANK 0/DIMM0, 4 GB, LPDDR3, 2133 MHz, 0x80CE, 0x4B3445364533303445422D45474347202020

Memory Module: BANK 1/DIMM0, 4 GB, LPDDR3, 2133 MHz, 0x80CE, 0x4B3445364533303445422D45474347202020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x170), Broadcom BCM43xx 1.0 (7.77.37.31.1a9)

Bluetooth: Version 6.0.7f10, 3 services, 18 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

USB Device: USB 3.0 Bus

Thunderbolt Bus: MacBook Pro, Apple Inc., 33.1

Reply

Answer 4

etresoft

Level 8

46,408 points

Aug 22, 2018 10:25 AM in response to jhitx

Thanks. The first step of any diagnostic involving panic reports is to eliminate any 3rd party interference.

To that end, you will need to uninstall your antivirus. Make sure to use the proper uninstaller. You can't remove this software by dragging anything to the trash. Don't try to manually delete any files in hidden directories either. Never use an "app zapper".

This is not a comment on the relative merits of Mac antivirus software. Your machine is still under warranty. Kernel panics can often indicate a hardware problem. You want to be sure if it truly is a hardware problem. Otherwise, you could send it in, get your logic board replaced with a refurbished part, and still have the same issue because you are still running the same software.

If you remove the antivirus software and never have another panic, then the problem is solved. Your machine is fine. If you still want to run 3rd party antivirus software, then maybe you could post a new question here in the forums and ask for recommendations. Then can we return to the old debate about the relative merits of Mac antivirus software. There is little risk to you since the macOS operating system already includes multiple layers of malware protection.

It is also possible that you could have more kernel panics. If that happens, and you don't have any 3rd party kernel extensions, then you can get your machine fixed while it is still under warranty. And we can still have the Mac antivirus software debate if you want. 😁

Reply

Answer 5

jhitx Author

Level 1

8 points

Aug 22, 2018 10:25 AM in response to etresoft

Thanks. I suspected it could possibly be my antivirus software (Avast). I've never been completely happy with any of the different ones I've tried while using Macs for almost 15 years. Here's hoping that's the fix! I'll do some delving into the forum to see what conclusions others have come to about antivirus software once it seems that my problem is gone.

Reply

Answer 6

jhitx Author

Level 1

8 points

Aug 22, 2018 8:35 PM in response to etresoft

I uninstalled my antivirus software and it happened again. Here's the latest report:

*** Panic Report ***

panic(cpu 2 caller 0xffffff8006099785): "Graphics firmware encountered an exception: 0xd, from EIP = 0x10348\n"@/Library/Caches/com.apple.xbs/Sources/GPUDriversIntel/GPUDriversInte l-10.36.19/Common/GLKernel/Intel/kbl/sched3/IGGuC.cpp:800

Backtrace (CPU 2), Frame : Return Address

0xffffff91283f3c20 : 0xffffff8005a6c1c6

0xffffff91283f3c70 : 0xffffff8005b95274

0xffffff91283f3cb0 : 0xffffff8005b87544

0xffffff91283f3d20 : 0xffffff8005a1e1e0

0xffffff91283f3d40 : 0xffffff8005a6bc3c

0xffffff91283f3e70 : 0xffffff8005a6b9fc

0xffffff91283f3ed0 : 0xffffff8006099785

0xffffff91283f3f30 : 0xffffff8006097ef2

0xffffff91283f3f70 : 0xffffff800609752c

0xffffff91283f3fa0 : 0xffffff8005a1d557

BSD process name corresponding to current thread: kernel_task

Mac OS version:

17G65

Kernel version:

Darwin Kernel Version 17.7.0: Thu Jun 21 22:53:14 PDT 2018; root:xnu-4570.71.2~1/RELEASE_X86_64

Kernel UUID: 1AE5ACFD-3B6F-3D74-AD52-31F1430DBC6F

Kernel slide: 0x0000000005800000

Kernel text base: 0xffffff8005a00000

__HIB text base: 0xffffff8005900000

System model name: MacBookPro14,1 (Mac-B4831CEBD52A0C4C)

System uptime in nanoseconds: 37272974451993

last loaded kext at 7383944072364: com.apple.driver.AppleMikeyHIDDriver 131 (addr 0xffffff7f8b5a6000, size 16384)

last unloaded kext at 9258747919445: com.apple.driver.AppleMikeyHIDDriver 131 (addr 0xffffff7f8b5a6000, size 8192)

loaded kexts:

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AGPM 110.23.37

com.apple.driver.ApplePlatformEnabler 2.7.0d0

com.apple.driver.X86PlatformShim 1.0.0

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleUpstreamUserClient 3.6.5

com.apple.driver.AppleHDA 281.52

com.apple.driver.AppleGraphicsDevicePolicy 3.20.13

com.apple.AGDCPluginDisplayMetrics 3.20.13

com.apple.driver.AppleHV 1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.iokit.IOBluetoothSerialManager 6.0.7f10

com.apple.driver.AppleBacklight 170.12.6

com.apple.driver.pmtelemetry 1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleIntelPCHPMC 2.0.1

com.apple.driver.AppleMCCSControl 1.5.5

com.apple.driver.AppleIntelKBLGraphics 10.3.6

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleSMCLMU 211

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleThunderboltIP 3.1.1

com.apple.driver.eficheck 1

com.apple.driver.AppleCameraInterface 6.01.2

com.apple.driver.AppleIntelKBLGraphicsFramebuffer 10.3.6

com.apple.filesystems.apfs 748.51.0

com.apple.filesystems.hfs.kext 407.50.6

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.BootCache 40

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.AppleSystemPolicy 1.0

com.apple.driver.AppleTopCaseHIDEventDriver 133

com.apple.driver.AirPort.BrcmNIC 1241.31.1a9

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 6.1

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 6.1

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 183

com.apple.security.TMSafetyNet 8

com.apple.security.quarantine 3

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 281.52

com.apple.kext.OSvKernDSPLib 526

com.apple.driver.AppleGraphicsControl 3.20.13

com.apple.iokit.IOAVBFamily 680.2

com.apple.plugin.IOgPTPPlugin 680.15

com.apple.iokit.IOEthernetAVBController 1.1.0

com.apple.driver.AppleSSE 1.0

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.iokit.IOBluetoothHostControllerUARTTransport 6.0.7f10

com.apple.iokit.IOBluetoothHostControllerTransport 6.0.7f10

com.apple.AppleGPUWrangler 3.20.13

com.apple.driver.AppleSMBusController 1.0.18d1

com.apple.driver.AppleIntelLpssUARTv1 3.0.60

com.apple.driver.AppleIntelLpssUARTCommon 3.0.60

com.apple.driver.AppleOnboardSerial 1.0

com.apple.iokit.IOSkywalkFamily 1

com.apple.iokit.IOSerialFamily 11

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.AppleHDAController 281.52

com.apple.iokit.IOHDAFamily 281.52

com.apple.iokit.IOAudioFamily 206.5

com.apple.vecLib.kext 1.2.0

com.apple.iokit.IONDRVSupport 519.20

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 6.0.0d8

com.apple.AppleGraphicsDeviceControl 3.20.13

com.apple.iokit.IOAcceleratorFamily2 378.26

com.apple.iokit.IOGraphicsFamily 519.20

com.apple.iokit.IOSurface 211.15

com.apple.filesystems.hfs.encodings.kext 1

com.apple.driver.AppleActuatorDriver 1404.4

com.apple.driver.AppleHIDKeyboard 205

com.apple.driver.AppleHSBluetoothDriver 133

com.apple.driver.IOBluetoothHIDDriver 6.0.7f10

com.apple.iokit.IOBluetoothFamily 6.0.7f10

com.apple.driver.AppleMultitouchDriver 1404.4

com.apple.driver.AppleInputDeviceSupport 1404.3

com.apple.driver.AppleHSSPIHIDDriver 53

com.apple.driver.AppleThunderboltDPInAdapter 5.5.5

com.apple.driver.AppleThunderboltDPAdapterFamily 5.5.5

com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.3

com.apple.driver.AppleHPM 3.1.3

com.apple.driver.AppleIntelLpssI2CController 3.0.60

com.apple.driver.AppleHSSPISupport 53

com.apple.driver.AppleThunderboltNHI 4.7.2

com.apple.iokit.IOThunderboltFamily 6.7.8

com.apple.iokit.IONVMeFamily 2.1.0

com.apple.iokit.IO80211Family 1200.12.2

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.driver.corecapture 1.0.4

com.apple.driver.AppleIntelLpssSpiController 3.0.60

com.apple.driver.AppleIntelLpssDmac 3.0.60

com.apple.driver.AppleIntelLpssI2C 3.0.60

com.apple.driver.AppleIntelLpssGspi 3.0.60

com.apple.driver.usb.AppleUSBXHCIPCI 1.2

com.apple.driver.usb.AppleUSBXHCI 1.2

com.apple.driver.usb.AppleUSBHostPacketFilter 1.0

com.apple.iokit.IOUSBFamily 900.4.1

com.apple.driver.AppleEFINVRAM 2.1

com.apple.driver.AppleEFIRuntime 2.1

com.apple.iokit.IOSMBusFamily 1.1

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.DiskImages 480.60.1

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleEffaceableStorage 1.0

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleUSBTDM 439.70.3

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.iokit.IOUSBMassStorageDriver 140.70.2

com.apple.iokit.IOSCSIBlockCommandsDevice 404.30.2

com.apple.iokit.IOSCSIArchitectureModelFamily 404.30.2

com.apple.iokit.IOStorageFamily 2.1

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.KernelRelayHost 1

com.apple.iokit.IOUSBHostFamily 1.2

com.apple.driver.usb.AppleUSBCommon 1.0

com.apple.driver.AppleBusPowerController 1.0

com.apple.driver.AppleSEPManager 1.0.1

com.apple.driver.IOSlaveProcessor 1

com.apple.iokit.IOReportFamily 31

com.apple.iokit.IOTimeSyncFamily 680.15

com.apple.iokit.IONetworkingFamily 3.4

com.apple.driver.AppleACPIPlatform 6.1

com.apple.driver.AppleSMC 3.1.9

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.Libm 1

com.apple.kec.corecrypto 1.0

EOF

Model: MacBookPro14,1, BootROM MBP141.0178.B00, 2 processors, Intel Core i5, 2.3 GHz, 8 GB, SMC 2.43f6

Graphics: Intel Iris Plus Graphics 640, Intel Iris Plus Graphics 640, Built-In

Memory Module: BANK 0/DIMM0, 4 GB, LPDDR3, 2133 MHz, 0x80CE, 0x4B3445364533303445422D45474347202020

Memory Module: BANK 1/DIMM0, 4 GB, LPDDR3, 2133 MHz, 0x80CE, 0x4B3445364533303445422D45474347202020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x170), Broadcom BCM43xx 1.0 (7.77.37.31.1a9)

Bluetooth: Version 6.0.7f10, 3 services, 18 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

USB Device: USB 3.0 Bus

Thunderbolt Bus: MacBook Pro, Apple Inc., 33.1

Any suggestions on how to proceed?

Reply

Answer 7

AsherSea

Level 1

8 points

Sep 9, 2018 4:21 PM in response to etresoft

I don't think it's a hardware failure. There are countless posts about this exact same kernel panic. This feels to be as a bug in the GPU driver (or related). Although it is possible that a recent change to the GPU driver has revealed a fault in the hardware. Apple only knows and I'm a bit depressed that I have seen no comment from them.

Reply

Answer 8

etresoft

Level 8

46,408 points

Aug 22, 2018 8:19 AM in response to jhitx

Hello jhitx,

Please post the rest of the panic report. You stopped just short of the important information.

Reply

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