Iphone X keeps asking for apple ID

Hi,


I have an iPhone X and my operation system is IOS 11.4.


My apps keep asking me to put in my apple id and password to connect to iTunes even though my apple ID and password is already logged in in setting. And this is very annoying, cuz sometimes it doesn't connect to iTunes and i can't use the apps.


What should i do?

iPhone X, iOS 11.4, 256 GB

Posted on Jun 27, 2018 10:20 AM

Reply
5 replies

Jul 18, 2018 3:27 PM in response to anahitafromnewyork

I just went through the same thing with my X. Very frustrating. I spent a long time with 4 different apple techs on this issue. It turns out I have purchases on my phone (music) from an old apple ID from over 8 years ago. The new phone won't download the music without the old apple ID password, but will keep trying and generating the annoying pop up window. I thought if I deleted my old apple ID it would solve it, wrong! don't do that. I am reinstalling the old ID to save the music, but is not easy to do that. impossible after 7 days from the day you delete your apple ID. I got it to stop by stopping the i-cloud back-up and signing out and signing back in. But I still need to find out which music is from the old ID, hoping to hear back from them soon. Hope this helps.

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Iphone X keeps asking for apple ID

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