Apple Store app won't update

iPhone 8 - Just bought it and finished setting up.


Everything installed Ok and all apps, except the Apple Store app, updated Ok.


Battery fully charged and also tried when plugged into the mains, tried signing out of my apple account on the phone then back in but this makes no difference.

Software version 11.4


Any suggestions as to how to cure please?

iPhone 8, iOS 11.4

Posted on Jul 2, 2018 7:13 AM

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Question marked as Top-ranking reply

Posted on Sep 20, 2018 9:43 AM

All the instructions given in my previous response are done from the actual APPLE store app, not the APP store app. They are two completely different apps. To prove this, you can go to the search bar on your home screen and search “Apple Store”. The Apple store app I am referring to will populate for you. I am aware that attempting to update the Apple Store app from the App store update list does not work. It does not work because you have not logged into the Apple store app with your Apple ID yet. Once you have logged into the Apple store app with your Apple ID, the Apple store app itself, will prompt you to update the app from within the Apple store app. This will then allow you to update the Apple store app in the App store update listing if it has not been updated already. This solution has been tested and proven. You do not have to resort to deleting the Apple store app as the only solution.

49 replies

Sep 20, 2018 1:46 AM in response to tomg35

I had the same issue. You have to click on the actual “Apple store” app from your home screen. (The Apple store app should not be confused with the App Store app!) Once you click the Apple store app, it will ask for you to sign in with your Apple ID. Once you have signed into the app with your Apple ID; it will prompt you to update the app. You will then click update and the app will FINALLY update. I hope this helps.

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Apple Store app won't update

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