Apple Event: May 7th at 7 am PT
When I open a message, only on my iPhone, and scroll thru it (if it's a longer message) or thru the string of messages, the phone flickers and jumps to a bunch of other random messages and strings usually from my trash. Happens all the time, to the point where I really can't read emails on my phone.
Seems to only occur on one email account (business account) and not on my gmail
iPhone 8 Plus, iOS 11.4
Let's start with the basics: Restart your iPhone, iPad, or iPod touch
Then, if the issue persists, you may want to re-add your email account. Make sure to have a backup of your emails if you have a POP account.Restart your iPhone 8 or earlier, iPad, or iPod touch
- Press and hold the Top (or Side) button until the slider appears.
- Drag the slider to turn your device completely off.*
- After the device turns off, press and hold the Top (or Side) button again until you see the Apple logo.
Add an email account to your iPhone, iPad, or iPod touch
However, if the issue persists after attempting these steps, please answer the following:
1. Does this happen on any other iOS or macOS devices, if available?
2. Do you have a POP account?
Thank you for using Apple Support Communities.
Have a great day!
Let's start with the basics: Restart your iPhone, iPad, or iPod touch
Then, if the issue persists, you may want to re-add your email account. Make sure to have a backup of your emails if you have a POP account.Restart your iPhone 8 or earlier, iPad, or iPod touch
- Press and hold the Top (or Side) button until the slider appears.
- Drag the slider to turn your device completely off.*
- After the device turns off, press and hold the Top (or Side) button again until you see the Apple logo.
Add an email account to your iPhone, iPad, or iPod touch
However, if the issue persists after attempting these steps, please answer the following:
1. Does this happen on any other iOS or macOS devices, if available?
2. Do you have a POP account?
Thank you for using Apple Support Communities.
Have a great day!
Delete and reinstall worked - thanks
iOS 11.4 Mail issue - iPhone 8+
