I’m having trouble connecting my HomePod in the Home app.

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Level 1

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I’m having trouble connecting my HomePod in the Home app.

I’m having trouble connecting my HomePod in the Home app. I can see the HomePod and it works correctly. However, In the home app it appears as “no response”.

MacBook Pro, Mac OS X (10.7.3)

Posted on Jul 3, 2018 9:59 AM

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Answer 1

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turingtest2

Level 10

272,871 points

Jul 3, 2018 10:26 AM in response to NetsiMagoo

Reboot your router, power cycle the HomePod. Reset HomePod - Apple Support if it still shows as "no response". Make sure you're not using a guest wi-fi network or wireless isolation settings.

tt2

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Answer 2

NetsiMagoo Author

Level 1

12 points

Jul 3, 2018 10:49 AM in response to turingtest2

Didn’t work. I only have one network set up in my house. I read another thread that there might be an issue with the HomePod talking nicely with my time capsule. I did a hard reset of my time capsule and then reset my HomePod and I’m getting the same result.

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Answer 3

turingtest2

Level 10

272,871 points

Jul 3, 2018 11:08 AM in response to NetsiMagoo

Is the Time Capsule providing your Wi-Fi network? Not personally familiar with them. You may need to be using a WPA2 secured network.

tt2

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I’m having trouble connecting my HomePod in the Home app.

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