Mid 2012 MBP Kernel Panic
Hello! I have done a bunch of searching here on the support forums. I have tried reading my crash reports and removing some software that may be the problem. However, my MBP keeps crashing. It has now gone from Kernel panicking, to just browser crashing and the occasional kernel panic.
I ran the Etrecheck just to make life easier. I am looking to upgrade my machine anyways and give to my wife. But I am currently using it now for work purposes, so I would like to fix the problem before I hand it off to her. Thank you in advance.
EtreCheck version: 4.3.4 (4D037)
Report generated: 2018-07-07 14:12:57
Download EtreCheck from https://etrecheck.com
Runtime: 4:07
Performance: Good
Problem: Computer is restarting
Description:
MacBook keeps kernel panicking and crashing
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup- Time Machine backup not found.
Battery failure- Your battery is reporting that it needs to be serviced.
Kernel panics- This system has experienced kernel panics. This could be a sign of hardware failure.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Upgradeable hard drive- This machine’s hard drive could be replaced with an SSD. This would dramatically improve your machine’s performance.
High battery cycle count- Your battery may be losing capacity.
Apps crashing- There have been numerous app crashes.
Apps with heavy CPU usage- There have been numerous cases of apps with heavy CPU usage.
Clean up- There are orphan files that could be removed.
Unsigned files- There are unsigned software file installed. They appear to be legitimate but should be reviewed.
32-bit Apps- This machine has 32-bits apps that may have problems in the future.
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro Model: MacBookPro9,2
1 2.5 GHz Intel Core i5 (i5-3210M) CPU: 2-core
16 GB RAM - At maximum
BANK 0/DIMM0 - 8 GB DDR3 1600 ok
BANK 1/DIMM0 - 8 GB DDR3 1600 ok
Battery: Health = Service Battery - Cycle count = 892
Video Information:
Intel HD Graphics 4000 - VRAM: 1536 MB
Color LCD 1280 x 800
Drives:
disk0 - APPLE HDD ST500LM012 500.11 GB (Mechanical)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [Core Storage Container] 499.25 GB
disk1 - Macintosh HD (Journaled HFS+) 498.90 GB
disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB
Mounted Volumes:
disk1 - Macintosh HD 498.90 GB (170.11 GB free)
Journaled HFS+
Mount point: /
Network:
Interface en0: Ethernet
Interface en5: iPad
Interface fw0: FireWire
Interface en1: Wi-Fi
802.11 a/b/g/n
One IPv4 address
2 IPv6 addresses
Interface en4: iPhone
Interface en3: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
System Software:
macOS High Sierra 10.13.5 (17F77)
Time since boot: About 3 days
System Load: 1.52 (1 min ago) 4.09 (5 min ago) 6.82 (15 min ago)
Security:
| System | Status |
|---|---|
| Gatekeeper | Mac App Store and identified developers |
| System Integrity Protection | Enabled |
Unsigned Files:
Launchd: /Library/LaunchDaemons/PT.updd.plist
Executable: /Library/PrivilegedHelperTools/PT.updd
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.Monity.Helper.plist
Executable: /Library/PrivilegedHelperTools/Monity Helper.app/Contents/MacOS/Monity Helper
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.paragon-software.facebook.agent.plist
Executable: /Library/Application Support/Paragon Software/Paragon Software Facebook Agent.app/Contents/MacOS/Paragon Software Facebook Agent
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.iOSinstaller.updd.plist
Executable: /Library/PrivilegedHelperTools/com.iOSinstaller.updd
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.ProxyConfigDaemon.plist
Executable: /Library/RMC/ProxyConfigDaemon
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.adobe.fpsaud.plist
Executable: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud
Details: Exact match found in the whitelist - probably OK
32-bit Applications:
59 32-bit apps
Kernel Extensions:
/Library/Extensions
[Loaded] LittleSnitch.kext (Objective Development Software GmbH, 3.8.2 - SDK 10.11)
[Loaded] Soundflower.kext (MATT INGALLS, 2.0b2 - SDK 10.10)
[Loaded] EnergyDriver.kext (Intel Corporation Apps, 2.0 - SDK 10.13)
[Not Loaded] MB_MBAM_Protection.kext (Malwarebytes Corporation, 3.3 - SDK 10.13)
[Not Loaded] CUDA.kext (NVIDIA Corporation, 1.1.0)
[Loaded] TelestreamAudio.kext (Telestream Inc., 1.1.1 - SDK 10.8)
/System/Library/Extensions
[Not Loaded] LfEtherConfig.kext (2.0)
[Not Loaded] LfConnectDriver.kext (1.14.6 - SDK 10.10)
System Launch Agents:
| [Not Loaded] | 8 Apple tasks |
| [Loaded] | 163 Apple tasks |
| [Running] | 121 Apple tasks |
| [Other] | One Apple task |
System Launch Daemons:
| [Not Loaded] | 37 Apple tasks |
| [Loaded] | 170 Apple tasks |
| [Running] | 128 Apple tasks |
Launch Agents:
| [Loaded] | com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2017-12-18) |
| [Running] | at.obdev.LittleSnitchUIAgent.plist (Objective Development Software GmbH - installed 2018-06-20) |
| [Running] | com.Monity.Helper.plist (? 35bdbd08 - installed 2016-09-20) |
| [Not Loaded] | com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2018-01-02) |
| [Loaded] | com.paragon.updater.plist (Paragon Software GmbH - installed 2016-11-29) |
| [Not Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-06-01) |
| [Running] | com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2018-05-23) |
| [Loaded] | com.paragon-software.facebook.agent.plist (? 95fb0bd4 - installed 2016-07-17) |
| [Other] | com.nvidia.CUDASoftwareUpdate.plist (NVIDIA Corporation - installed 2018-03-19) |
Launch Daemons:
| [Loaded] | com.fxfactory.FxFactory.helper.plist (Noise Industries, LLC - installed 2017-09-23) |
| [Loaded] | com.ipvanish.IPVanish.VPNHelper.plist (? f6a091d5 - installed 2015-11-15) |
| [Running] | com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2018-05-23) |
| [Running] | at.obdev.littlesnitchd.plist (Objective Development Software GmbH - installed 2018-06-20) |
| [Loaded] | com.ProxyConfigDaemon.plist (? 9090e917 - installed 2017-10-17) |
| [Running] | com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-12-27) |
| [Other] | com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2018-05-23) |
| [Loaded] | com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2018-01-02) |
| [Running] | PT.updd.plist (? 0 - installed 2018-05-01) |
| [Loaded] | com.adobe.fpsaud.plist (? 2afb3af7 - installed 2016-08-30) |
| [Loaded] | com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25) |
| [Other] | com.nvidia.cuda.launcher.plist (? 20f73770 - installed 2018-03-19) |
| [Loaded] | com.leapfrog.connect2.authdaemon.plist (? 478a129b - installed 2017-04-01) |
| [Loaded] | com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-06-01) |
| [Loaded] | com.macpaw.CleanMyMac3.Agent.plist (MacPaw Inc. - installed 2018-06-25) |
| [Loaded] | com.cyberghostsrl.CyberghostPrivilegedHelper.plist (Cyberghost SRL - installed 2016-12-13) |
| [Running] | com.adobe.agmservice.plist (Adobe Systems, Inc. - installed 2018-06-01) |
| [Loaded] | com.nvidia.cudad.plist (NVIDIA Corporation - installed 2018-03-19) |
| [Loaded] | com.paragon-software.installer.plist (Paragon Software GmbH - installed 2017-04-20) |
| [Running] | com.iOSinstaller.updd.plist (? 0 - installed 2015-11-27) |
| [Other] | com.spotflux.Spotflux.tun.plist (Apple - installed 2018-05-30) |
User Launch Agents:
| [Loaded] | com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-04) |
| [Loaded] | com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2018-04-13) |
| [Other] | mega.mac.megaupdater.plist (? 0 - installed 2018-06-13) |
| [Running] | com.leapfrog.connect2.lflauncher.plist (? 0 - installed 2017-04-01) |
| [Loaded] | com.citrixonline.GoToMeeting.G2MUpdate.plist (? 0 - installed 2015-10-13) |
| [Loaded] | com.macpaw.CleanMyMac3.Scheduler.plist (? 0 - installed 2018-06-13) |
| [Not Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-06-01) |
| [Not Loaded] | com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2018-01-02) |
User Login Items:
Snip Application (? - installed 2016-12-14)
(/Applications/Snip.app)
CleanMyMac 3 Menu Application (? - installed 2018-05-24)
(/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)
Cinch Application (? - installed 2017-08-31)
(/Applications/Cinch.app)
Internet Plug-ins:
Silverlight: 5.1.41212.0 (installed 2016-03-27)
FlashPlayer-10.6: 23.0.0.162 (installed 2016-11-06)
Flash Player: 23.0.0.162 (installed 2016-11-06)
QuickTime Plugin: 7.7.3 (installed 2018-05-30)
AdobeAAMDetect: 3.0.0.0 (installed 2017-12-18)
SharePointBrowserPlugin: 14.6.4 (installed 2016-05-22)
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: 1.0.105 (installed 2013-04-26)
txftn: 1.0.0.6 (installed 2016-11-29)
ZoomUsPlugIn: 4.0.36452.0616 (installed 2017-07-11)
QQMail: 1.0.2.0 (installed 2016-12-14)
Audio Plug-ins:
EcammAudioLoader: 1.0.4 (installed 2016-06-01)
CallRecorder: v2.5.20 (installed 2016-06-01)
3rd Party Preference Panes:
Flash Player (installed 2016-08-30)
Time Machine:
Time Machine Not Configured!
Top Processes by CPU:
| Process (count) | Source | % of CPU | Location |
| sandboxd | Apple | 17 | |
| Safari | Apple | 5 | |
| com.apple.WebKit.WebContent (5) | Apple | 5 | |
| WindowServer | Apple | 4 | |
| hidd | Apple | 4 |
Top Processes by Memory:
| Process (count) | Source | RAM usage | Location |
| com.apple.WebKit.WebContent (5) | Apple | 1.39 GB | |
| kernel_task | Apple | 1.25 GB | |
| mdworker (15) | Apple | 211 MB | |
| mds_stores | Apple | 150 MB | |
| Safari | Apple | 109 MB |
Top Processes by Network Use:
| Process | Source | Input | Output | Location |
| ocspd | Apple | 26 MB | 396 B | |
| mDNSResponder | Apple | 1 MB | 372 KB | |
| netbiosd | Apple | 125 KB | 156 KB | |
| apsd | Apple | 4 KB | 4 KB | |
| SystemUIServer | Apple | 0 B | 888 B |
Top Processes by Energy Use:
| Process (count) | Source | Energy (0-100) | Location |
| openssl (3) | ? | 26 | |
| WindowServer | Apple | 3 | |
| com.apple.WebKit.Networking | Apple | 3 | |
| nsurlstoraged (2) | Apple | 2 | |
| com.apple.WebKit.WebContent (5) | Apple | 2 |
Virtual Memory Information:
| Available RAM | 9.64 GB |
| Free RAM | 6.84 GB |
| Used RAM | 6.36 GB |
| Cached files | 2.80 GB |
| Swap Used | 0 B |
Software Installs (past 30 days):
| Name | Version | Install Date |
| Security Update 2018-003 | 10.12.6 | 2018-06-13 |
| MRTConfigData | 1.35 | 2018-06-21 |
| 2.3.16 | 2018-06-25 | |
| LINE | 5.8.0 | 2018-06-25 |
| Hotspot Shield | 2.0.7 | 2018-06-25 |
| Pages | 7.0 | 2018-06-25 |
| Keynote | 8.0 | 2018-06-25 |
| FreeChat for Facebook Messenger | 1.1.2 | 2018-06-25 |
| Numbers | 5.0 | 2018-06-25 |
| CUDA Driver 396.64 | 0 | 2018-06-28 |
| Intel® Power Gadget | 3.0.3 | 2018-06-29 |
| Malwarebytes for Mac | 1.0 | 2018-07-03 |
| Gatekeeper Configuration Data | 146 | 2018-07-06 |
Clean up:
~/Library/LaunchAgents/mega.mac.megaupdater.plist
/Applications/MEGAsync.app/Contents/MacOS/MEGAupdater
Executable not found
/Library/LaunchDaemons/com.nvidia.cuda.launcher.plist
/Library/PreferencePanes/CUDA Preferences.prefPane/Contents/Resources/CUDAd.sh
Executable not found
Diagnostics Information (past 7 days):
2018-07-07 13:59:05 com.apple.WebKit.Networking Crash (2 times)
/System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.Web Kit.Networking.xpc/Contents/MacOS/com.apple.WebKit.Networking
2018-07-05 14:24:55 Google Chrome.app Crash (8 times)
/Applications/Google Chrome.app
2018-07-03 20:52:20 AdobeGCClient.app Crash
/Library/Application Support/Adobe/*/AdobeGCClient.app
LaunchServices: registering extension point com.apple.textinputmethod-services at URL file:/System/Library/Frameworks/InputMethodKit.framework |
2018-07-03 20:33:05 Kernel Panic (8 times)
2018-07-03 20:25:45 com.apple.WebKit.WebContent CPU (18 times)
com.apple.WebKit.WebContent
2018-07-02 16:20:29 SecurityAgent Crash
/System/Library/Frameworks/Security.framework/Versions/A/MachServices/SecurityAg ent.bundle/Contents/MacOS/SecurityAgent
2018-07-02 16:17:59 com.paragon-software.NTFS.fsnotify.agent.app Crash (20 times)
/Library/PreferencePanes/ParagonNTFS.prefPane/Contents/Resources/com.paragon-sof tware.NTFS.fsnotify.agent.app
2018-07-02 16:17:04 WindowServer Crash (2 times)
/System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/Window Server
StartTime:2018-07-02 16:01:47 GPU:IG MetalDevice for accelerator(0x4dcb): 0x7fa661c18998 (MTLDevice: 0x7fa662029a00) IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/IGPU@2/AppleIntelFramebuf fer@0 IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/IGPU@2/AppleIntelFramebuf fer@1 Assertion failed: (shape[0] == SHAPE_START), function assert_check_shape, file /BuildRoot/Library/Caches/com.apple.xbs/Sources/Quartz2D/Quartz2D-1161.21/CoreG raphics/Regions/shape.c, line 159. |
End of report
MacBook Pro (13-inch Mid 2012), iOS 11.4
