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iTunes 12.7.5.9 cannot show album

I'm a apple music subscriber I can browse every artiest or play music by my apple music account, but it show error when I click into every albums.


I'm running El Capitan 10.11.6 on a iMac 2014 with iTunes 12.7.5.9

User uploaded file

iMac, OS X El Capitan (10.11.6)

Posted on Jul 7, 2018 8:27 AM

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6 replies

Jul 14, 2018 8:11 PM in response to OK Lo

Literally the same question, except with a macbook pro and using Yosemite. Don't have this problem on my iMac also with Yosemite.


Signed out/signed in - Nothing

Cleared Cache - Nothing

Deleted iTunes and reinstalled (not Apple recommended but don't really care) - Still nothing


Kind of wild. What underlying script do I need to delete to fix this?

iTunes 12.7.5.9 cannot show album

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