How to remove the disable a silent option once enabled?

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Level 1

6 points

How to remove the disable a silent option once enabled?

iPhone 7 32G

software iOS 11.4

How do you disable a silent option once enabled?

For some reason I cannot turn off the silence while iPhone is locked option. It just has a blue check mark on the option and it will not turn off.

My phone will not make a sound when my phone is locked which then makes me not hear incoming calls and texts.

iPhone 7, iOS 11.4

Posted on Jul 7, 2018 9:44 AM

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Answer 1

Jul 7, 2018 9:54 AM in response to VianneE

The "When iPhone is locked" and "Always" options on the Settings > Do Not Disturb screen are only in effect when Do Not Disturb is turned on. Your only choice is to set it to "When iPhone is locked" or "Always" -- but it doesn't matter what it is set to if you have Do Not Disturb turned off.

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How to remove the disable a silent option once enabled?

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