Help with Panic report

Question

Level 1

15 points

Help with Panic report

Hello guys, I have this Panic report
I can't read it obviously. What's the probleme ? What caused this ? What's the solution ?

Thanks a lot and sorry for bothering.

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Anonymous UUID: 3EDF19E0-8031-E313-7A26-5D0D9BAAE039

Sun Jul 8 09:54:00 2018

*** Panic Report ***

panic(cpu 14 caller 0xffffff80177fe39d): Kernel trap at 0xffffff8017c454e4, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0x0000000000001039, CR3: 0x000000079c3e50ec, CR4: 0x00000000000226e0

RAX: 0x0000000000001001, RBX: 0xffffff7f9a51bcb0, RCX: 0xffffff8055109b01, RDX: 0xffffff93bbda3b00

RSP: 0xffffff93bbda3b20, RBP: 0xffffff93bbda3c00, RSI: 0x0000000000000001, RDI: 0xffffff7f9a51bcb0

R8: 0x000000000000ffff, R9: 0x0000000000000001, R10: 0xffffff80614fe5a0, R11: 0x0000000000000019

R12: 0xffffff80614fcf20, R13: 0xffffff80614fcee0, R14: 0xffffff8017ec2660, R15: 0xffffff8017f094d8

RFL: 0x0000000000010282, RIP: 0xffffff8017c454e4, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0x0000000000001039, Error code: 0x0000000000000000, Fault CPU: 0xe, PL: 0, VF: 1

Backtrace (CPU 14), Frame : Return Address

0xffffff93bbda37b0 : 0xffffff80176e953c

0xffffff93bbda3830 : 0xffffff80177fe39d

0xffffff93bbda3a10 : 0xffffff801769a593

0xffffff93bbda3a30 : 0xffffff8017c454e4

0xffffff93bbda3c00 : 0xffffff8017c4ff9b

0xffffff93bbda3c80 : 0xffffff8017c4fc6d

0xffffff93bbda3d00 : 0xffffff8017c5e7dc

0xffffff93bbda3d80 : 0xffffff801773c485

0xffffff93bbda3dd0 : 0xffffff80176ee7bc

0xffffff93bbda3e30 : 0xffffff80176cafb1

0xffffff93bbda3e80 : 0xffffff80176df777

0xffffff93bbda3f10 : 0xffffff80177ea198

0xffffff93bbda3fb0 : 0xffffff801769adb6

BSD process name corresponding to current thread: compatibility_ch

Mac OS version:

16G29

Kernel version:

Darwin Kernel Version 16.7.0: Thu Jun 15 17:36:27 PDT 2017; root:xnu-3789.70.16~2/RELEASE_X86_64

Kernel UUID: D3314D98-5D40-3CD8-98A4-F1DD46C20E03

Kernel slide: 0x0000000017400000

Kernel text base: 0xffffff8017600000

__HIB text base: 0xffffff8017500000

System model name: MacPro5,1 (Mac-F221BEC8)

System uptime in nanoseconds: 32359023568

last loaded kext at 7957868250: com.apple.driver.AppleHWSensor 1.9.5d0 (addr 0xffffff7f9a1c2000, size 36864)

loaded kexts:

com.nvidia.CUDA 1.1.0

com.globaldelight.driver.Boom2Device 1.1

com.AmbrosiaSW.AudioSupport 4.1.2

com.nvidia.NVDAStartupWeb 10.1.8

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AppleGraphicsDevicePolicy 3.14.49

com.apple.filesystems.autofs 3.0

com.apple.driver.TestDeviceVCOMACMData 1.0.0

com.apple.driver.AppleUpstreamUserClient 3.6.4

com.apple.driver.AppleMCCSControl 1.3.4

com.apple.GeForce 10.1.7

com.apple.driver.AppleTyMCEDriver 1.0.2d2

com.apple.driver.AGPM 110.23.17

com.apple.driver.AppleMikeyHIDDriver 131

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AppleHDAHardwareConfigDriver 279.48

com.apple.driver.pmtelemetry 1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.driver.AppleMikeyDriver 279.48

com.apple.driver.AppleHDA 279.48

com.apple.iokit.IOBluetoothSerialManager 5.0.5f1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHV 1

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleLPC 3.1

com.apple.nvidia.NVDAStartup 10.1.7

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleFIVRDriver 4.1.0

com.apple.iokit.IOBluetoothUSBDFU 5.0.5f1

com.apple.driver.AppleUSBStorageCoexistentDriver 404.50.6

com.apple.iokit.SCSITaskUserClient 394.50.1

com.apple.driver.AppleFileSystemDriver 3.0.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.BootCache 40

com.apple.iokit.IOAHCIBlockStorage 295.20.1

com.apple.filesystems.hfs.kext 366.70.1

com.apple.driver.AppleFWOHCI 5.5.5

com.apple.driver.Intel82574LEthernet 2.7.2

com.apple.driver.AirPort.Brcm4331 800.20.26

com.apple.driver.AppleAHCIPort 326.60.1

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleACPIButtons 5.0

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 5.0

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 219.0.0

com.apple.nke.applicationfirewall 172

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 219.0.0

com.apple.driver.AppleGraphicsControl 3.14.49

com.apple.kext.triggers 1.0

com.apple.driver.usb.cdc.acm 5.0.0

com.apple.driver.usb.cdc.ecm 5.0.0

com.apple.iokit.IOAcceleratorFamily2 311.14

com.apple.driver.usb.cdc.ncm 5.0.0

com.apple.nvidia.driver.NVDAGK100Hal 10.1.7

com.apple.nvidia.driver.NVDAResman 10.1.7

com.apple.AppleGraphicsDeviceControl 3.14.49

com.apple.driver.DspFuncLib 279.48

com.apple.kext.OSvKernDSPLib 525

com.apple.iokit.IOSurface 159.9

com.apple.iokit.IOSerialFamily 11

com.apple.driver.AppleSSE 1.0

com.apple.driver.AppleSMBusController 1.0.18d1

com.apple.iokit.IONDRVSupport 516.1

com.apple.driver.AppleHDAController 279.48

com.apple.iokit.IOGraphicsFamily 515.3

com.apple.iokit.IOHDAFamily 279.48

com.apple.iokit.IOAudioFamily 205.15

com.apple.vecLib.kext 1.2.0

com.apple.driver.AppleSMBusPCI 1.0.14d1

com.apple.iokit.IOFireWireIP 2.2.7

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.IOPlatformPluginFamily 6.0.0d8

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 5.0.5f1

com.apple.iokit.IOBluetoothHostControllerUSBTransport 5.0.5f1

com.apple.iokit.IOBluetoothHostControllerTransport 5.0.5f1

com.apple.iokit.IOBluetoothFamily 5.0.5f1

com.apple.driver.AppleHIDKeyboard 199

com.apple.driver.usb.IOUSBHostHIDDevice 1.1

com.apple.iokit.IOSCSIBlockCommandsDevice 394.50.1

com.apple.iokit.IOUSBMassStorageClass 4.0.4

com.apple.iokit.IOUSBMassStorageDriver 131.60.1

com.apple.driver.usb.cdc 5.0.0

com.apple.driver.usb.networking 5.0.0

com.apple.driver.usb.AppleUSBHostCompositeDevice 1.1

com.apple.driver.usb.AppleUSBHub 1.1

com.apple.iokit.IOSCSIMultimediaCommandsDevice 394.50.1

com.apple.iokit.IOBDStorageFamily 1.8

com.apple.iokit.IODVDStorageFamily 1.8

com.apple.iokit.IOCDStorageFamily 1.8

com.apple.driver.AppleXsanScheme 3

com.apple.iokit.IOAHCISerialATAPI 266.50.1

com.apple.iokit.IOSCSIArchitectureModelFamily 394.50.1

com.apple.iokit.IOFireWireFamily 4.6.6

com.apple.filesystems.hfs.encodings.kext 1

com.apple.iokit.IO80211Family 1200.12.2

com.apple.iokit.IONetworkingFamily 3.2

com.apple.driver.corecapture 1.0.4

com.apple.driver.AppleUSBMergeNub 900.4.1

com.apple.iokit.IOAHCIFamily 288

com.apple.driver.usb.AppleUSBEHCIPCI 1.1

com.apple.driver.usb.AppleUSBUHCIPCI 1.1

com.apple.driver.usb.AppleUSBUHCI 1.1

com.apple.driver.usb.AppleUSBEHCI 1.1

com.apple.driver.usb.AppleUSBHostPacketFilter 1.0

com.apple.iokit.IOUSBFamily 900.4.1

com.apple.driver.AppleUSBHostMergeProperties 1.1

com.apple.driver.AppleEFINVRAM 2.1

com.apple.driver.AppleEFIRuntime 2.1

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.KernelRelayHost 1

com.apple.iokit.IOUSBHostFamily 1.1

com.apple.driver.AppleBusPowerController 1.0

com.apple.driver.DiskImages 444.50.16

com.apple.iokit.IOStorageFamily 2.1

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 5.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

com.apple.kec.Libm 1

Model: MacPro5,1, BootROM MP51.007F.B03, 8 processors, Quad-Core Intel Xeon, 2.4 GHz, 32 GB, SMC 1.39f11

Graphics: NVIDIA Quadro K5000, NVIDIA Quadro K5000, PCIe, 4096 MB

Memory Module: DIMM 1, 8 GB, DDR3 ECC, 1066 MHz, 0x80AD, 0x484D54333147523742465234432D48392020

Memory Module: DIMM 2, 8 GB, DDR3 ECC, 1066 MHz, 0x802C, 0x33364A535A4631473732505A2D3147344431

Memory Module: DIMM 5, 8 GB, DDR3 ECC, 1066 MHz, 0x80AD, 0x484D54333147523742465234432D48392020

Memory Module: DIMM 6, 8 GB, DDR3 ECC, 1066 MHz, 0x802C, 0x33364A535A4631473732505A2D3147344431

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.98.100.26)

Bluetooth: Version 5.0.5f1, 3 services, 18 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en2

Network Service: iPhone, Ethernet, en4

PCI Card: NVIDIA Quadro K5000, Display Controller, Slot-1

PCI Card: NVIDIA Quadro K5000, NVDA,Parent, Slot-1

Serial ATA Device: HL-DT-ST DVD-RW GH61N

Serial ATA Device: Samsung SSD 840 PRO Series, 512.11 GB

Serial ATA Device: Hitachi HUA722010CLA330, 1 TB

USB Device: USB 2.0 Bus

USB Device: iPhone

USB Device: My Book 25EE

USB Device: USB 2.0 Bus

USB Device: Keyboard Hub

USB Device: USB Optical Mouse

USB Device: Apple Keyboard

USB Device: USB Bus

USB Device: BRCM2046 Hub

USB Device: Bluetooth USB Host Controller

USB Device: USB Bus

FireWire Device: built-in_hub, Up to 800 Mb/sec

Thunderbolt Bus:

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Mac Pro, iOS 6.0.1

Posted on Jul 8, 2018 12:11 AM

Reply

Answer 1

Best reply

albehany Author

Level 1

15 points

Jul 10, 2018 1:25 AM in response to Grant Bennet-Alder

Thank you Grant for replay on my problem i just fix it by instal macOS high sierra and this is really weird i mean the eGPU work good with OS X El Capitan and macOS high sierra but not working with macOS sierra this is really drive me crazy i wish i can know why is this ;( the good news it's working now good. thank you one more time.

Reply

Answer 2

Jul 8, 2018 9:10 AM in response to albehany

Mac Pro 5,1 silver tower with 8 processors (dual chips) and two sets of four DIMM slots. 32GB RAM installed.

Graphics: NVIDIA Quadro K5000, NVIDIA Quadro K5000, PCIe, 4096 MB

Mac Pro with Xeon processor has Error Correcting memory. This is not a memory problem.

This is not a common kernel panic. I read them all on this forum, and I have never seen this particular panic report posted here. Page fault is very common -- that is a reference to memory not owned by the task. compatibility_ch... is a task not seen here before. ¿could it be part of the downloaded NVIDIA drivers? ¿do you actually need those drivers? Your card has been available for a long time.

MacOS kernel is very stable, often running for months without restarting or encountering problems. But you are not running unmodified MacOS kernel, because you have installed some third-party Kernel Extensions:

loaded kexts:

com.nvidia.CUDA 1.1.0

com.globaldelight.driver.Boom2Device 1.1

com.AmbrosiaSW.AudioSupport 4.1.2

com.nvidia.NVDAStartupWeb 10.1.8

If you were to approach Apple for help, they would insist that they do not debug third-party extensions, and ask you to remove them all and see if the problem occurs in unmodified MacOS kernel.

Reply

Answer 3

albehany Author

Level 1

15 points

Jul 8, 2018 11:22 PM in response to Grant Bennet-Alder

Hello Grant, thank you so much for your reply.
yes i need this driver because i am using eGPU box with nvidia card.
the thing is this was working fine in OS X El Capitan but not sure why not working with macOS Sierra so the rig not new with me i use it for long time but when i update my mac to Sierra i get this problem
please check the video for what happened exactly IMG 7255 - YouTube
and i need this update because i am using redshift render and they have new version that required Sierra

Reply

Answer 4

albehany Author

Level 1

15 points

Jul 9, 2018 5:59 AM in response to Grant Bennet-Alder

i am sorry my bad i don't explain
so my eGPU with 4 X nvidia gtx 780 and the NVIDIA Quadro K5000 is plugged directly into a PCI-e slot

and i am using this http://amfeltec.com/products/pcie-expansion-backplane/ to connect my eGPU to my mac pro so the mac pro can read this extra 4 card as part of the system however this rig is working fine with macOS El Capitan but not with macOS Sierra

not sure why?

Reply

Answer 5

Jul 9, 2018 6:33 AM in response to albehany

Given that the hardware-list in your panic report does not show any graphics cards except the K5000, I would say that some software may not be compatible with the cards or the external GPU box.

I think you need to take a close look at the compatibility of everything you are using to support the external eGPU box.

Sierra has more strict requirements about what Extensions are loaded automatically, and they may have been NOT LOADED by MacOS.

Reply

Answer 6

Jul 9, 2018 4:50 AM in response to albehany

yes i need this driver because i am using eGPU box with nvidia card.

The card listed can be plugged directly into a PCI-e slot in the main chassis. Why would you use an eGPU box?

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