Display slow to wake after High Sierra10.13.6 update

Question

Level 1

7 points

Display slow to wake after High Sierra10.13.6 update

I can hear the boot drive (HDD) spin-up immediately when I click the mouse or tap the escape key on the keyboard but the display takes about 10 seconds to wake.

Default sleep mode setting - "hibernatemode 0"

What I did:

-Unchecked "Put hard disks to sleep when possible" which did not clear the issue.

-Reset SMC which did not clear the issue.

-Reset PRAM/NVRAM which did not clear the issue.

Mac Pro, macOS High Sierra (10.13.6), Mac Pro 5,1 Intel Xeon 2.66Ghz

Posted on Jul 12, 2018 11:15 AM

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Answer 1

jeffstorm Author

Level 1

7 points

Jul 14, 2018 8:27 PM in response to jeffstorm

Thank you for the responses. Glad to know it's not just on my end. Please be sure to send a bug report so we can get this fixed ASAP. If you do not have a Developer account, you can submit feedback or contact support.

Official Apple Support

http://www.apple.com/feedback

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Answer 2

fuzzymo

Level 4

2,030 points

Jul 12, 2018 2:01 PM in response to jeffstorm

Just to let you know, I have the same "display slow to illuminate after waking from sleep" since macOS 10.13.6. This happens on both of my iMacs, mid 2011 and late 2014. The displays take about 20 seconds to illuminate after waking from sleep. Send feedback to Apple, I already have.

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Answer 3

Jul 13, 2018 6:17 PM in response to jeffstorm

I'm on a Mac Mini Late 2012 with similar issues. Didn't happen before the update, now I can hear my audio "pop" back on, all external lights for USB devices come on, but it takes forever for the display (HDMI) to kick back on. Anywhere from 5 seconds to 12 seconds since the update.

My Mac has some upgrades, including internal SSD and second HDD, but booted pretty good prior to this update.

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Answer 4

jeffstorm Author

Level 1

7 points

Jul 25, 2018 12:50 PM in response to martin from

UPDATE:

I was contacted by Apple on July 20. They asked for and received my "sysdiagnose" results. I believe we should expect this to be resolved in the next update. Since it is not a security concern but rather just a nuisance I don't expect it to be a standalone update.

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Answer 5

Jul 25, 2018 1:01 PM in response to jeffstorm

Thanks for update, that's very helpful. I just wish Apple would test updates properly before releasing them. There are always seemingly obvious glitches that simple use shows up, and yet are not spotted before release. If you took a vehicle to a garage for a tune-up you would not be very happy if it came back with problems each time because, the garage would go broke by reputation, and yet Apple have us all hooked.

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Answer 6

jeffstorm Author

Level 1

7 points

Jul 25, 2018 1:41 PM in response to martin from

As much as I would like to have an immediate fix for this I would not compare auto-repair problems to software glitches. Auto repair is on a case by case basis. Software updates are issued to millions of machines with different hardware and software configurations of varying age. For example: You wouldn't flash a '96 Honda Civic's ECU/ECM with a 2018 Chevy Camaro SS firmware. It may sound like it would be a performance enhancement but in reality it would render the Civic useless. 😉

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Answer 7

Jul 25, 2018 1:51 PM in response to jeffstorm

Fair points, however, Apple have made all the machines and the software so, they know what each can do/does and it is for them to configure things to work. That is their responsibility. The garage does not supply free labour, but Apple customers do. 🙂

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Answer 8

fuzzymo

Level 4

2,030 points

Jul 25, 2018 2:47 PM in response to jeffstorm

I was also contacted on 7/20/18 and submitted the same info.

I guess I just want to stress the importance of submitting feedback to Apple about issues. Some of these issues only affect a few users. The more voices that speak up when an issue appears and the sooner they speak up, the better chance it will be fixed.

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Answer 9

jeffstorm Author

Level 1

7 points

Jul 12, 2018 2:01 PM in response to fuzzymo

Good to know it's not just me.

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Answer 10

Jul 14, 2018 10:10 AM in response to jeffstorm

Same issue, only since 10.13.6

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Answer 11

Tooky61

Level 1

34 points

Jul 14, 2018 8:12 PM in response to salineco5

I am having this problem as well and have sent a bug report to Apple.

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Answer 12

Jul 18, 2018 11:25 AM in response to jeffstorm

I am also having this issue after installing 10.13.6 today. I have submitted a bug report.

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Answer 13

jchuzi

Level 1

23 points

Jul 19, 2018 4:50 PM in response to jeffstorm

I see the same thing, but it started in 10.13.5. I can get the monitor to wake immediately if I press the power button instead of a key or mouse.

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Answer 14

Jul 24, 2018 10:47 AM in response to jeffstorm

I have this too. It's all over the internet and elsewhere in the Apple Support Forums, and it's been reported via Apple Feedback, however Apple have done nothing to resolve it.

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Answer 15

Jul 25, 2018 3:29 PM in response to fuzzymo

Agreed, and I Sent feedback, but Apple will only to bother doing anything about when they are ready.

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Display slow to wake after High Sierra10.13.6 update

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