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cannot stream movies on itunes

When I opened up Itunes today on my pc I noticed that my movie library was significantly reduced. It turns out, only the movies I have downloaded are showing up in the library. Same with the tv shows I have.


I checked my account and all the movies I have purchased in the past are still there, they are just not showing up in the library.


Example: There should be more tv shows with the icloud in the right hand corner of each show.

User uploaded file

I could download them to my pc, but I don't have a lot of space and prefer to stream them.


I don't know why I can't stream from my library anymore. I uninstalled and reinstalled itunes. I reauthorized my pc. I am signed in to my itunes account. I even restarted the pc.


Can anyone help me figure out how to stream movies from the movies library again?

Windows 10, pc

Posted on Jul 15, 2018 4:05 AM

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Posted on Jul 18, 2018 10:01 AM

This issue should have cleared itself up by now. If not contact iTunes - Official Apple Support.


tt2

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Jul 15, 2018 6:31 PM in response to ectocoolest

I have the same problem! I cannot stream all my purchased iTunes movies on my windows computer using the latest version of iTunes for windows. I have 3 windows computer one with Windows 10 pro, one with Windows 7 Pro, and one with Windows 8.1 pro. All won't stream my movies. and all my movies that used to be in my library available for streaming is gone! I also have an Ipad and the movies are all intact in the library and can be stream.

It is like Apple hexed all our Windows version of iTunes?

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Jul 16, 2018 8:35 AM in response to ectocoolest

My problem is with my PC computers with an old and new Windows version of iTunes.

Not the Ipad. My posting here shows an iPad picture. I today and since last night i have been trying to install re install iTunes. No movies or music showing up on all my library's. I am unable to stream Apple Icloud that is empty, I have no need to store anything on Clouds. I feel very bad i just bought and added new iTunes movies. This never happened to my iTunes for years. It is like something happened overnight. Did Apple servers got hacked again? What happened? I hope that Apple resolves this problem asap. It does not really help anybody.

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cannot stream movies on itunes

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