MacBook Pro 2017 keeps freezing with battery icon on screen
My brand new MacBook Pro 10.13.6 has frozen a few times within the past month on the lock screen. It shows a semi charged battery icon in the middle of the screen (which isn't accurately related to the charge). I can see the mouse and screens below it, but I can't access the computer using either TouchID, escape or any other keys. The only way to resolve it is to power down the laptop and wait for it to restart.
One of the times when it happened last week, it also lost my touch ID settings. Is there an easy fix? I have AppleCare but thought I'd post here first.
Thanks!
MacBook Pro (15-inch, 2017), macOS High Sierra (10.13.6), Machine is less than a month old.