new Macbook pro 2018 random restarts

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DO NOT "wait for Apple to provide a fix". Unless and until a large number of users present their issues through standard problem-reporting channels, Apple does not know there is a problem, and is NOT working on a fix. Being selfish is the best policy, getting yours fixed helps everyone.

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I think Apple does not give a d*** s*** about their customers.

Giving you an appointment in the genius bar in two weeks and having your MacBook for an infinite period of time giving you no replacement machine DOESN'T HELP at all!

If your Mac is still under 90 days old, call Applecare for free.

Or start an online chat about it.

There are many, many, many different things that can cause your Mac to restart, seemingly at random. This thread has centered itself around BridgeOS kernel panics, but some posters are not having that problem.

If that is not your issue, you are welcome to start your own thread, where you can get individual help from Readers here. Readers can not keep track of what problems may be afflicting what Posters when there i.e. a huge "me, too" thread like this one, so poster's complaints may go unanswered.

Having the same issue. MacBook Pro, 15 inch i9 CPU, 1TB SSD. Had it 6 months, no new software installed, it's been a week it shuts down all the time. Working with support to figure it out. Went to Apple store, they simply reinitialized the machine. Came home, same problem... Waiting for a resolution

This situation is f***** insane!

I bought a 2500€ macbook pro 2018 16go ram and it did the same thing : freeze and restart all day for no reason!

They changed my computer and the new one does the same thing!!

I went to Apple store and they changed the top case and reinstall.

But it didn't solved any issue my computer keeps on crashing and restarting randomly specially after sleeping.

I buy apple computer to avoid that and the customer service is the worst.

Now I have to go back to Apple store! I have no idea what they are going to do.

Does somebody managed to resolve that issue?? Thanks a lot

I have the same problem. Just bought the Mac last month. First auto restart by itself just this morning.

I have the exact same problem and also have an IPS file that ends in Panic. How can I get you the file to review?

Longprao wrote:

Is this because of the new T2 chip?

Yes. Take all of the complexity of the macOS operating system, and add a new chip running a new, embedded operating system called BridgeOS.

Do you recommend to change the macbook or wait for Mojave and hope they fix it since it is a software problem? Otherwise I heard that only a few people have these issues. So I'm not sure what to do

This happens to me all the time. And it usually happens during a videoconferencing session: Hangout or Skype. I'm not sure whether my issue is the same as yours though

Yep. Keeps happening to me as well. Brand new, 2018 macbook pro 13"

I have the same problem even with macOS Mojave installed. Seems the problem isn't fixed...

Same problem here - just got my MacBook Pro yesterday. Restarted 10 min ago out of a blue moon - I was online looking for cars.

i have the same issue. MackBook Pro 2018 13" i5 quad-core, 256GB SSD. 😢