Just bought it yesterday and it restarted randomly twice today while it was idle.
The phone support was useless.
It's the new 2018 version 15 inch, CPU 2.6, 512GB SSD.
Did it happen to anyone else with this newly introduce MacBook pro?
Thanks.
MacBook Pro TouchBar and Touch ID, macOS High Sierra (10.13.6)
OK, thanks. I'll post here if it happens again.
I do have these two options checked “Download newly available updates in the background.” and “Install system data files and security updates.”.
It doesn't say anything about restart so I assume with these options checked it shouldn't automatically restart.
Regardless the checkboxes above, the first time it restarted, it was freezing for 20 seconds and then it restarted. So the first time wasn't related to updates for sure.
I'm not sure how practical would it be to use time machine in my situation.
Most of the time I spent was on installing and configuring services like MySQL, Nginx and some other software I use. They're mostly not in the user directly but all over the file system, so it won't be easy to fish them.
Code for MacOS and all Applications (including third party Applications DOES NOT modify itself. Every setting is stored separate from the code, in a file, typically a .plist file. There are very few of these that are system-wide. Almost everything goes in a User Directory, often in
~/Library...
,,, where the tilde is an active shortcut for "current user" that is honored throughout the File system.
If you take MySQL as an example, Homebrew installs it in /usr/local/opt/mysql@5.7/bin/mysql.
The settings may be at /etc/my.cnf or many other places.
The databases are located at /usr/local/var/mysql.
None of the settings/data is stored on the user directory.
David,
You are correct about the behaviour of homebrew and the software it installs. It isn't in your home directory.
However, that won't be a problem for Time Machine. It can restore all those files and make your new machine a clone of the old one.
The only time you have to be careful with this is when you try to use Time Machine to make a clone of an existing machine and then use both. There are some subtle problems with doing that. But if the new machine replaces the old one, Time Machine will restore it just fine.
Oh OK, I didn't know it's possible to accomplish that with Time Machine.
Back then, 15 years ago, when I was working on Windows, I remember that cloning from one computer to another wasn't recommended because the hardware isn't identical. (even when the hardware is similar, the IDs of the hardware are not the same). And as a result, it may cause issues along the way. I guess it's different on Mac.
I also bought mine 2 days ago. It hangs for a while, and then crashes.
It has happened twice in the last 2 days, here is the panic file from the latest.
I have the panic file from the latest. How can I send this to you because I can't open it?
Same exact computer and same exact issue. Actually, I just bought this computer because my well-loved 2011 MBP 17” suddenly started doing this and I just assumed it was a video card issue and the cost would be too high to fix so I got this new one only to have the same thing occur!
Hi Guys I am having the same issue here...
It random restart with no reason.
The last time I was on Youtube. About 30 min ago it randomly shutdown, not crash report was shown after that :(
My macbook has about 10 days :(
The first time that happened I took it to the technical assistance in CompuB in Cork but no issues were found.
I cannot live with this issue as I have lost a chunk of work because of that.
Do we have a Macbook engineer looking into it?
Hi Guys,
I just upload a video in the youtube https://youtu.be/KvGq6wbjdL8 where the issue happen.
You can ear like a snap just before it restart, pretty annoying...
I am taking it back to the apple assistance for the third time with the same problem and see what they going to do about it.
This is annoying.
I sold my MBP PRO 15 2013 in hope of getting something exciting in the new MBP PRO 2018 (2.6 GGZ, 512 GB, 16 GB) and I get this error 5 times in the last hour.
This is what I've got!
I am experiencing the exact same issue.
New MacBook Pro 2018, 13", 2,7 GHz i7.
Usually happens after leaving it for a while and it goes into sleep and then waking it up back again, then it randomly restarts. Very frustrating as much work was lost, for that pricepoint absolutely inacceptable.
Already tried to repair it, they switched the motherboard, but the issue is still there.
Any updates on this?
Alex
I think Apple does not give a d*** s*** about their customers.
Giving you an appointment in the genius bar in two weeks and having your MacBook for an infinite period of time giving you no replacement machine DOESN'T HELP at all!
This situation is f***** insane!
I bought a 2500€ macbook pro 2018 16go ram and it did the same thing : freeze and restart all day for no reason!
They changed my computer and the new one does the same thing!!
I went to Apple store and they changed the top case and reinstall.
But it didn't solved any issue my computer keeps on crashing and restarting randomly specially after sleeping.
I buy apple computer to avoid that and the customer service is the worst.
Now I have to go back to Apple store! I have no idea what they are going to do.
Does somebody managed to resolve that issue?? Thanks a lot
I have the exact same problem and also have an IPS file that ends in Panic. How can I get you the file to review?
new Macbook pro 2018 random restarts
