How can I download a new app without my old email address popping up?

Hiw do I update to my new email address when downloading a new app?

Posted on Jul 16, 2018 6:06 AM

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Question marked as Top-ranking reply

Posted on Jul 16, 2018 6:35 AM

Which ID is logged into the App Store/iTunes?


A request for an old Apple ID password is often caused by updates to apps/purchases that were made when using the old ID. Those purchases are tied to the old ID and can't be transferred. One option is to delete the apps/purchases made by the old ID and download them using the new ID if desired. Or you can try to set up Family Sharing to keep access to your purchases.


Family Sharing



Family Sharing - Use your own Apple ID for Family Sharing


Family Sharing -What types of content can I share?



Family Sharing - If you don‘t see your family‘s shared content





Family Sharing - purchases and payments



Family Sharing - Hide and unhide music, movies, TV shows, audiobooks, and books

1 reply
Question marked as Top-ranking reply

Jul 16, 2018 6:35 AM in response to eking19837

Which ID is logged into the App Store/iTunes?


A request for an old Apple ID password is often caused by updates to apps/purchases that were made when using the old ID. Those purchases are tied to the old ID and can't be transferred. One option is to delete the apps/purchases made by the old ID and download them using the new ID if desired. Or you can try to set up Family Sharing to keep access to your purchases.


Family Sharing



Family Sharing - Use your own Apple ID for Family Sharing


Family Sharing -What types of content can I share?



Family Sharing - If you don‘t see your family‘s shared content





Family Sharing - purchases and payments



Family Sharing - Hide and unhide music, movies, TV shows, audiobooks, and books

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How can I download a new app without my old email address popping up?

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