Can't add email accounts to Apple Mail

Hi Helbee,

Did you get this figured out? If so what did you do? I have the exact same problem with my siteground email.

Cheers

Diana

p.s no issues on Mac, iPad or iPhone!

I've had the same problem since upgrading to Mojave.

...And then it didn't work, anyway. What's going on with Apple Mail?

Same here as of this week. Can't add back an institutional gmail account. Stops dead at the "Done". I have tried a dozen different ways and nothing works. Aaaargh.

I have this same issue first my mother's iMac then my own I tried adding the same account on another machine no problem. I'd say either mail or internet accounts in sys preferences has a bug.

This is not a solution

Wow, great tip if it works, thanks! :)

Don't know the exact situation, but Google now requires Apple users to register their email account passwords, etc., via Safari. Bizarre.

This is the same issue I have. Any resolution?

Wish I could provide more insight… I used SiteGround's profile script that ended up in the System Preferences app. Ran it from System Preferences and it worked. I just updated to Mojave today and ran a test sending/receiving with that SiteGround email account, and it was successful.

A week ago I created an email account for my client who was on Mojave, and the profile script for his account worked…

There's also an additional step whereby you have to "verify" -- authenticate with a password -- Gmail accounts by first opening the Safari browser and then entering your ID and passwords there. (I got notifications that directed me to the Mail -> (iCloud) Accounts page where I learned about verification.) How this makes sense, given that Gmail -> Google -> Chrome browser, I can't fathom. But it worked for my Gmail accounts, made them functional.

My most grievous problem is getting the IMAP and SMTP servers lined up and having them remain in synch with the mail accounts, since my various email hosts use different protocols for IDs, PWs, and how mail is served to clients (like Apple Mail). Far too often after trying to send an email and failing I get that unnamed warning box that (a) tells you an email wasn't received because it was rejected at the receiving end or never sent; and (b) instructs you to visit another unnamed window and tweak all your SMTP lists and settings, not just once, but sometimes repeatedly -- until you freak out, delete all your mail accounts, and start all over again.

Weird that the warning box and SMTP window are still a part of Apple Mail into the fourteenth-plus iteration of OSX! Can't email be set up some easier way that doesn't often tie up one's Mac, so you have to reboot (as happens often)?

It’s not even the beginning of a solution. I have two iMacs one caught this bug the other I can add and delete accounts all day.