FCPX missing files in my Library

Question

FCPX missing files in my Library

Specs:

macOS High Sierra version 10.13.5

Final Cut Pro x version 10.4.3

3.3ghz processor

RAM 24 gb

iMac 2015

Question:

Me and my coworkers have been having our Final Cut video files become 'Missing Files' after importing them into our FCPx libraries. No big deal right? Just Relink the files. Well yes, we can relink the files, there's just two problems that persist.

Problem one:

Our importing is setup so that the files should be downloaded into the FCPx Library. Meaning there shouldn't be any linking to other folders or files.

Instead when I check the library contents under original media the content files are alias/link files not the videos themselves...

With our settings this shouldn't happen. It's weird because this problem hasn't happened with all of our libraries only some but we keep the same settings everytime. It seems sporadic but I was hoping if someone else had experience this same problem and what might be triggering it.

Problem two:

Our Libraries that do have the above problem happen to loose the link to the files we bring in from other libraries that don't have the problem. Again it doesn't download the files into the library like it should. If I were to drag a file that wasn't originally in the "Relinked Library" that file would appear just fine for about 15-30 seconds

but then it'd say it's a Missing File the next second in the timeline

I can Relink the files sure, but this happens to every file that'd I bring into the "Relinked library" and that is a lot of time wasted over relinking files. Even if my settings were set to linking files instead of copying it shouldn't be doing this.

If anyone happens to know a solution that i'm just not catching please let me know I'll be continuing to trouble shoot this issue and see if I can figure this out in the mean time.

Thank you for your time in reading this.

I look forward to any responses! 🙂

iMac, macOS High Sierra (10.13.5)

Posted on Jul 19, 2018 10:18 AM

Reply

Answer 1

Jul 19, 2018 12:05 PM in response to Tom Wolsky

I think the media storage location was causing the whole issue. I created two new libraries as a test and the files are transferring just fine between libraries. This has really helped I didn't even think to check Library properties before this! Thank you very much!

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Answer 2

Tom Wolsky

Level 10

152,809 points

Jul 19, 2018 11:47 AM in response to Generous_Hammer

First you need to get the media into the library correctly before you do anything else. Change the location as you have and coonsildate to get the media into the library bundle. Do that before you do anything else. Changing the location doesn’t move the media into the library.

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Answer 3

Tom Wolsky

Level 10

152,809 points

Jul 19, 2018 11:26 AM in response to Generous_Hammer

Change the Media popup from the folder to library. You should then consolidate to copy the media into the library bundle. Only do this if the media is not also needed by other applications or other libraries. If they do need the files then you should not store them inside the library bundle.

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Answer 4

Tom Wolsky

Level 10

152,809 points

Jul 19, 2018 10:25 AM in response to Generous_Hammer

Can you show us your library location settings? What happens if you select of the aliases and right-click for show original?

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Answer 5

Tom Wolsky

Level 10

152,809 points

Jul 19, 2018 11:22 AM in response to Generous_Hammer

So the media is supposed to be in the original media folder that’s one level up, in the Camp 2018 folder, not the original media folder inside the Camp 2018 Classes.

Looks like something was moved at the Finder level and the application has got lost.

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Answer 6

Tom Wolsky

Level 10

152,809 points

Jul 19, 2018 11:03 AM in response to Generous_Hammer

Please show your library location settings.

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Answer 7

Jul 19, 2018 11:38 AM in response to Tom Wolsky

Both libraries do not share the same media location. I can change it in library settings but if I create a new library with those settings then drag a file from another library with the same settings

I still get the missing file problem that I described with the 2nd problem listed in my original post.

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Answer 8

Tom Wolsky

Level 10

152,809 points

Jul 19, 2018 10:27 AM in response to Generous_Hammer

we bring in from other libraries

What does this involve? What exactly are you doing? What are your import preference settings in FCP?

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Answer 9

Jul 19, 2018 11:01 AM in response to Tom Wolsky

We drag and drop files from one Library to another libraries project file.

Our import settings are this.

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Answer 10

Tom Wolsky

Level 10

152,809 points

Jul 19, 2018 11:10 AM in response to Generous_Hammer

“We drag and drop files from one Library to another libraries project file.”

You’re doing this inside FCP, is that right? Not in the Finder?

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Answer 11

Jul 19, 2018 11:11 AM in response to Tom Wolsky

So when I do this it brings me to another folder labeled "Final Cut Original Media" and that's where the source files are.

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Answer 12

Jul 19, 2018 11:15 AM in response to Tom Wolsky

Here it is I believe.

I noticed here it's set to a floder location not the library is there a setting that defaults it to it's library?

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Answer 13

Jul 19, 2018 11:39 AM in response to Generous_Hammer

The two images listed above are the Library media location settings.

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Answer 14

Jul 19, 2018 11:41 AM in response to Tom Wolsky

Yes we are doing this in FCP. Not in finder, that'd just cause more problems. 😁

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Answer 15

Tom Wolsky

Level 10

152,809 points

Jul 19, 2018 11:18 AM in response to Generous_Hammer

So Camp 2018 Classes is the assigned location for library.

I don’t understand the Finder structure you’ve created, but if the clips are correctly linked to the media in the Original Media folder they should stay linked. Do both libraries share the same media location? Are they both pointing to Camp 2018 Classes?

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FCPX missing files in my Library

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