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Problem with iOS 11.4.1

I sent 1/2 hour or so. With apple support trying to fix a problem folks are telling me is down to new iOS upgrade. My iPad Pro keeps disconnecting from internet. Streaming is a real problem and very frustrating. All the day after I downloaded iOS 11.4.1. I have done the reconnect to network fix as I have also done the re boot. Why apple wont admit it is a problem with their new version of iOS is beyond me and very annoying. Can someone from Apple tell me when this bug will be fixed please....

iPad Pro Wi-Fi, iOS 11.4.1

Posted on Jul 23, 2018 12:23 PM

Reply
9 replies

Jul 23, 2018 12:49 PM in response to The Lamb

What have you tried to solve your connection issues?


Apple is not here.

Cognizant or responsible Apple designers and engineers do not read nor participate in these Apple technical support communities.

These are user to user Apple product support communities.

We are all users here, just like you!

We might be able to help you.

Apple supplies these forums for users to work out their product issues with other users, but these community forums ARE monitored/moderated by Apple Staff assigned to these community forums, but I do not think any info is ever passed on to who/mever the cognizant parties are who would need to know if there are any mounting issues with a product or software.

These ASC ONLY moderators and staffers, due to Apple privacy policies, do not forward any info contained/obtained from ANY of these communities to any cognizant Apple staff, teams or individuals.


The only way to get Apple to listen to you is to use their feedback portion of their website.


iPad Feedback


http://www.apple.com/feedback/ipad.html



Cognizant Apple employees read ALL feedback generated from all of the various feedback pages and transfers the data to the proper and responsible Apple teams and personnel , but NO Apple employees will ever respond with any type of direct, individual replies from the feedback you post.

Jul 23, 2018 12:46 PM in response to The Lamb

The Lamb wrote:


I sent 1/2 hour or so. With apple support trying to fix a problem folks are telling me is down to new iOS upgrade. My iPad Pro keeps disconnecting from internet. Streaming is a real problem and very frustrating. All the day after I downloaded iOS 11.4.1. I have done the reconnect to network fix as I have also done the re boot. Why apple wont admit it is a problem with their new version of iOS is beyond me and very annoying. Can someone from Apple tell me when this bug will be fixed please....

There is no Apple here in these user to user technical forums.


If you want some troubleshooting tips here in these forum, I suggest you state in details what troubleshooting Apple support had you do, so that way a user doesn't suggest something you've already tried.

Jul 23, 2018 2:02 PM in response to The Lamb

Not every iPad on iOS 11.4.1 is having connection issues.

My wife has a much older iPhone SE and her iPhone is fine on iOS 11.4.1.

What happens if you turn Bluetooth off?

How much free data storage space is left on your iPad?

Have you tried in Settings app, under General settings, Reset panel, at the right bottom of the list, Reset All Settings?


What about just doing a simple reset of your MODEM/router by uplugging it for 10-15 seconds or so, then replug it in?

Jul 23, 2018 2:09 PM in response to The Lamb

Another thing you can try on the MODEM/router end of things.

If you know how to access your MODEM/router’s software from a web browser on your tablet or from a computer, you can check the router's WiFi transmission/reception channel.

Most MODEM/router manufacturers set the default transmission/reception channel to channel 6.

Try using another channel that will, also provide a strong WiFi signal strength in your location.

The MODEM/router software will tell you if other WiFi transmission/recpetion channels are strong are weak.

Sometimes, changing the Wifi transmission/reception channel on the MODEM/router is enough to solve some device connection issues.

Problem with iOS 11.4.1

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