Turbo Tax problems

After Turbo Tax download I can't retrieve product upgrades. When I try to I receive the following messages: {1). Error Creating File 1008:5,-61. and 2). Turbo Tax cannot be updated if it is running on the CD or is installed in a folder that you do not have the privelages to change. Please log-in to your computer as the user that origionally installed the product before launching Turbo Tax or install the product to your home directory.} Of course the product was installed in my folder and I was logged on to my folder. And Turbo Tax (on my machine) appears to need the disc to operate, when I eject the disc it will not function at all. Help greatly appreciated, want that check! Thank you.

iMac G5 Mac OS X (10.4.2)

iMac G5 Mac OS X (10.4.2)

Posted on Feb 8, 2007 10:07 AM

21 replies

Feb 12, 2007 5:42 PM in response to Ferd II

Thank you for your instructions on install of TT. I deleted all TT applications and reinstalled again. I learned of my mistake from you and baltwo. It seems that on install of TT, when the install window came up, I would click on it and it would go through all the motions of install but would always fail. But, when I dragged it into my applications file it worked perfectly. It seems that I was clicking instead of dragging. I suppose I've still got a little windows in me. Feels a little like gas. Anyway, thank you for your help in this task. My brother was right, you guys are the greatest!

Feb 12, 2007 5:44 PM in response to Timothy Mahaffey

baltwo

Level 9

62,386 points

Feb 12, 2007 6:57 PM in response to Timothy Mahaffey

Thanks for the feedback. Now, mark the topic and replies, appropriately. Good taxing and computing.

Ferd II

Level 10

104,871 points

Feb 12, 2007 9:44 PM in response to Timothy Mahaffey

;~)

baltwo

Level 9

62,386 points

Feb 12, 2007 9:45 PM in response to Ferd II

Fingers got a little ahead of what I was thinking. Must be getting a bit late. Time for some TV and a drink.

Mar 10, 2007 3:02 PM in response to Timothy Mahaffey

Talked to turbo tax this am. They are planning to release an update on 3/12 to correct the problem caused by apples update Quicktime 7.1.5

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Turbo Tax problems