iCloud music library and downloading on Apple music

I am trying to download music on Apple Music on my father in laws device and keep getting a message ‘iCloud Music Library couldn’t be enable’ when I go into settings to enable it it stays on for a while but then keeps turning itself off.

I’ve been trying to download music all day. Please help

Posted on Jul 29, 2018 12:32 PM

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3 replies

deggie

Level 10

167,543 points

Jul 29, 2018 12:37 PM in response to andyfromradstock

Does your father have an Apple Music account?

Jul 29, 2018 12:39 PM in response to deggie

Yes we have set him up with the free 3 month trial.

deggie

Level 10

167,543 points

Jul 29, 2018 2:46 PM in response to andyfromradstock

It has been a long time for me, I'm not sure if the free trial lets you download. He may have to stick with streaming for awhile.

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iCloud music library and downloading on Apple music

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