DIRECTV

I have been having a problem signing on with my tv provider with DIRECTV with an error that states we are sorry but you are not authorized to access this website. Please verify you are authorized and re-enter your user ID and password, has anybody else had this issue and has anybody else found a solution?

Posted on Jul 31, 2018 10:57 PM

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2 replies

Urquhart1244

Level 10

146,322 points

Aug 1, 2018 4:32 AM in response to Zedmorg

In the past this error had been solved by not using the e-mail address, but the AccessID or username, different that an e-mail address. Could that be it?

Zedmorg Author

Level 1

8 points

Aug 1, 2018 11:37 AM in response to Urquhart1244

It won’t work using my email so I’ve been using the access ID that I created and it’s been working, this issue is happening just recently. I’ve been on the phone with customer service and support tax a DIRECTV and they have no answer to my problem. But after doing a little bit of research I found out that the problem lies on the AT&T side so I guess I need to get a hold of them and find out what the **** going on...

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