My iphone 7 has been continuously restarting and when I tried force reset, it would just turn the phone completely off and switching it back on would start the restart cycle again. I plugged it into my computer to try and update/restore it (i've already backed up everything) and it never works and comes up with the error code 4013. It's ok to lose all data on phone i just want the phone working again!!
iPhone 7, iOS 11.4
For Error 4013 please refer here : If you see error 9, 4005, 4013, or 4014 when you restore your iOS device - Apple Support
Hope this helps.
Good Luck.
Hi
Turn iPhone off Make sure your pc is running the latest iTunes 12.7.5 or later.
Connect lead to USB on your pc Press just the power button down on iPhone don't let go Connect lead to iPhone keep power button pressed down until pc sees iPhone Then wait for restore you may need to do this more than once Before it works.
Cheers
Brian 🇬-1F1E7;
Hi Kyra166,
Did this happen to your phone on the 31st of July 2018? My phone is currently doing the same thing and it also happened on the afternoon of the 31st. I have tried to update and restore it, so has a local smartphone specialist with no luck. I brought this phone outright and have had it around 18 months so it is not within warranty. So strange that the same thing has happened to both our phones around the same timeframe.
I'd ideally like to avoid restoring my phone as I have a lot of videos and photos of our daughter that I haven't backed up over the last few months. I'll be devastated to lose them!
Let me know if you have any luck!
Thanks but the itunes is up to date and the force reset never works, and it won't let me restore or update because it still keeps coming up with the 4013 code.
Continuous reset and unable to restore/update iphone 7
