Accessory not supported message
keyboard is frequently “not recognized”
iPad Pro Wi-Fi, iOS 11.4.1, Apple keyboard
Want to highlight a helpful answer? Upvote!
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
Newsroom Update
The redesigned iPad Air and new iPad Pro with Apple silicon are now available. Learn more >
The redesigned iPad Air and new iPad Pro with Apple silicon are now available. Learn more >
keyboard is frequently “not recognized”
iPad Pro Wi-Fi, iOS 11.4.1, Apple keyboard
I was getting frequent ‘This accessory is not supported by this device’ pop-ups on my 10.5” iPad Pro (128G/WiFi/Cellular). I was scratching my head because I didn’t think I had any accessories connected and I had Bluetooth disabled.
But I did have an accessory connected, just not through the lightning port. It was the Smart Keyboard, which gets both its power and data connections from the little magnetic 3-dot connector on the long edge of the iPad. I tried typing on the Smart Keyboard (which I don’t do that often), and it worked intermittently. Sometimes not recognized at all, sometimes typed OK for a little while then quit, sometimes put up the wrong letter, etc. So I removed the Smart Keyboard. No more “not supported” message. I then got a new Smart Keyboard and attached it. iPad is now OK: no typing problems, no “not supported messages”, no problems of any kind.
If you’re getting mysterious “Accessory not supported” messages and you have a Smart Keyboard, that might be the problem.
I was getting frequent ‘This accessory is not supported by this device’ pop-ups on my 10.5” iPad Pro (128G/WiFi/Cellular). I was scratching my head because I didn’t think I had any accessories connected and I had Bluetooth disabled.
But I did have an accessory connected, just not through the lightning port. It was the Smart Keyboard, which gets both its power and data connections from the little magnetic 3-dot connector on the long edge of the iPad. I tried typing on the Smart Keyboard (which I don’t do that often), and it worked intermittently. Sometimes not recognized at all, sometimes typed OK for a little while then quit, sometimes put up the wrong letter, etc. So I removed the Smart Keyboard. No more “not supported” message. I then got a new Smart Keyboard and attached it. iPad is now OK: no typing problems, no “not supported messages”, no problems of any kind.
If you’re getting mysterious “Accessory not supported” messages and you have a Smart Keyboard, that might be the problem.
Accessory not supported message