Login loop bug on Podcast Connect

Apparently, they are working on the issue.. 😕 but don't exactly know when!

Here is what I got:

My name is Ashlin, and I received your email about the issue you are coming across.

I have the same problem. I log into podcast connect and am presented with new Terms to read and accept. I scroll down and read, then click the agree checkbox then "Accept." Then I get the "we can't process your request" screen. I already have an established podcast but am trying to login to manage it and/or get analytics. This is crazy!

Bug fixed! Happy to be submitted... now we wait for approval and publication. I bet they will be swamped. I wonder what the people who’s job it is to review new podcasts did at work for the last two weeks?

Confirmed that everything appears to be working now. Thanks everyone for the help.

So are we going to be sharing the shows we've been working so hard to submit? Maybe our listens can make up for the time lost waiting for this to be resolved 🙂

Just re-uploading to the server will cause the Store to update, but it may take a couple of days or so. You could go to Podcasts Connect, select your podcast and click the 'Refresh Feed' link, though I can't promise it will make a lot of difference. It may be a few days before the Search will update.

After a lot of head scratching / phone calls and teeth grinding I found a solution to this exact issue.

I had created a new apple ID for the podcast as I wanted it to be independent of my existing account. Turns out my newly created Apple ID wasn't a iTunes Store account and this was why I couldn't get past the login issue.

In order for me to fix the infinite loop of being asked to log in. I had to sign out of my existing itunes (using the OSX app on my Macbook Air - It would be the program iTunes for Windows users.) and log in with the new account. Here you will be asked to complete some address details as well as payment details.

Once I completed this I was able to log in. I think I had one failed atempt but the second attempt was all good after hours of failing.

I hope this helps and if it doesn't I'm sorry if I gave you any false hope!

Had the same issue.

According to https://ithttps://itunespartner.apple.com/en/podcasts/faq

• install itunes
• register with my account in itunes

> then I got a page in itunes connect to accept some rules

> then I could upload podcasts

PC user here: I say separate because I thought the iTunes account and the Apple.com account would have been connected in some way or would have been the same thing. But apparently they are two separate entities with separate logins and separate passwords. Once you connect those two accounts, it made things suddenly work for me. I mistakenly thought having an Apple.com account only would have been enough. But you have to have a separate iTunes account as well as a separate Apple.com account. And then you have to connect them.

Since you say you already use iTunes, check to see if you are signed into iTunes with an Apple.com account. If so, try logging out, creating a separate iTunes account, then logging back in with the iTunes account. Then, connect the two accounts. I'm guessing it's possible to sign into iTunes with an Apple.com account.

I'm stuck in the same loop but with an Apple ID that is already established and with 3 podcasts under it's belt.

The following loop is the same on a cell phone, Windows desktop, and Windows laptop. I do not have access to Apple Devices for troubleshooting.

Part A: iTunes

1. make sure it's up to date on machine x (obviously cell phone is exempt from part A as not an apple phone)
2. de-authorize all computers
3. sign out of apple id
4. restart machine
5. sign in with apple id
6. pray for terms of service to pop up
7. shrug when no terms pop up
8. change payment method
9. move on to part B

Part B: Website

1. Open browser (browsers used have been, Chrome, Edge, Firefox, Comodo, and Internet Explorer)

2. Go to podcastsconnect.apple.com

3. automatically be redirected to https://itunesconnect.apple.com/login?module=PodcastsConnect&hostname=podcastsconnect.apple.com&targetUrl=%2F&failUrl=%2F

4. Sign in with my apple id

5. be presented with terms of service

6. read terms of service

7. check box that I have read the terms of service.

8. click accept on the terms of service.

9. regardless of machine or browser, be immediately looped back to https://itunesconnect.apple.com/login?module=PodcastsConnect&hostname=podcastsconnect.apple.com&targetUrl=%2F&failUrl=%2F

It's maddening and there appears to be no hope in site. When I try to contact apple, it loops me back around to the login page for podcasts connect so I can't contact apple. I kind of need to get in there to make some modifications due to the whole Luminary issue going on right now but can't get past the loop.

How did you finally get through?

The issue does not seem to be solved, since I am still encountering the exact same problem.

Any suggestions on what to do?

I just signed up too and I have a loop bug trying to upload a podcast. The other links work, like uploading music etc. It's just regarding the podcast signin.

I am also having this same problem, from UK.

Nothing anyone has suggested here is working.

WEEKS of trying?! Wha....!!

Buzzsprout gave me this email to use for support:  PodcastSupport@apple.com

Yeees. 2-3 weeks. But all done by Apple. I have only checked availability of the service. If not, reply again.

podcastsupport@apple.com