Login loop bug on Podcast Connect

Every time I log into https://podcastsconnect.apple.com it redirects me to Get Started with iTunes Connect. If I click on the Podcasts icon, it wants me to login again. It's an infinite loop of login and redirect.

I manage a podcast that was moved from iTunes U to Podcasts back when they migrated non-courses out of iTunes U. I'd love to get the detailed analytics.

I have tried:

a different browser that has never tried to login to Podcasts Connect -- same login/redirect loop happened
authorizing at least one computer for this account through iTunes -- no effect
creating a developer account -- no effect
contacting Apple for help -- I can't, because when I select Podcasts as the topic, it redirects me to login, and it enters the original login/redirect loop

Any suggestions?

Windows 7

Posted on Aug 2, 2018 6:24 AM

Top-ranking reply

bosbattle

Level 1

4 points

Posted on Sep 10, 2018 5:04 AM

RCAustin was right. It was a new account, so it needed me to download the desktop version of iTunes and accept the ToS in order for iTunes Connect to work properly. I'm surprised Apple doesn't have a support page that points out this solution for the many people who have reported this issue.

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271 replies

Apr 25, 2019 6:00 PM in response to faithbiblemedia

I'm having the same issue! I even created a new Apple ID to see if that would work. Im supposed to launch my podcast next week!

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