I am in the dreaded loop. I have done the authorization and added a credit card. Tried on my old account and created a new one. Tried on multiple computers. Still the same problem. Contacting support doesn't work because THAT too brings me into the same loop when you try and log in for support.
I am in the loop as well. I've seen many, many posts about this. Here's what I've done:
This is a nightmare, a personal ****, and completely unprofessional at this point from Apple. This issue has persisted for months, with no error messages, no explanations, and no apologies. I'm extremely frustrated if you can't tell.
As you will have seen a number of people have reported this, though not everyone is affected - I'm already logged in and can access Podcasts Connect and the form for Support, though trying to send that results in 'Server not available - so there are evidently two separate faults going on: logging in and access to Support.
I can only suggest you go to https://getsupport.apple.com - they don't deal with podcasting issues as such but you should present this entirely as an inability to log on. Anyone else with the same problem, please do the same thing - it may not result in a quick resolution but the more people report it the better chance of someone investigating.
I have done all of this too and still nothing. I tried on multiple pcs my laptop and even my friend in England tried. I made a new apple id. I added a card, tried paypal. I really dunno what else to do
I have just emailed podcastsupport@apple.com because I have done everything I can think of. Several posts have said to log out and log in to iTunes and accept any new terms and conditions - none show up so I guess that's not an option for me.
Based on what other's have said about support, I am not confident this issue will be fixed. 😟
They sent me to another tier which then sent me to another tier that does not have phone help. They offered an email address. So we will see
'Sigh'... the dreaded 'I'll pass you on to my colleague...' - unfortunately not restricted to British Gas. Keep at it 🙂
Agreed. I had a friend try signing in on his iPhone, still the same loop. I don't think this will be solved.
Podcasts Connect loop
