iMac very slow
My iMac is 6-7 month old. I copied everything I had on my Macbook to it.
It is very slow and somethimes it freezes. I cannot even force quit programs and have to hit the power button to restart it.
Could anyone please have a look at my EtreCheck report and see if you can give me some advice.
Thanks
EtreCheck version: 4.3.6 (4D041)
Report generated: 2018-08-05 13:43:37
Download EtreCheck from https://etrecheck.com
Runtime: 3:39
Performance: Good
Problem: Computer is too slow
Major Issues: None
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Unsigned files - There are unsigned software file installed. They appear to be legitimate but should be reviewed.
32-bit Apps - This machine has 32-bits apps that may have problems in the future.
Abnormal shutdown - Your machine shut down abnormally.
Hardware Information:
iMac (21.5-inch, 2017)
iMac Model: iMac18,1
1 2,3 GHz Intel Core i5 (i5-7360U) CPU: 2-core
8 GB RAM - Upgradeable
BANK 0/DIMM0 - 4 GB DDR4 2133 ok
BANK 1/DIMM0 - 4 GB DDR4 2133 ok
Video Information:
Intel Iris Plus Graphics 640 - VRAM: 1536 MB
iMac 1920 x 1080
Drives:
disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [Core Storage Container] 999.35 GB
disk1 - Macintosh HD (Journaled HFS+) 998.98 GB
disk0s3 - Recovery HD (HFS+) [Recovery] 650 MB
Mounted Volumes:
disk1 - Macintosh HD 998.98 GB (801.74 GB free)
Journaled HFS+
Mount point: /
Network:
Interface en0: Ethernet
Interface en1: Wi-Fi
802.11 a/b/g/n/ac
One IPv4 address
Interface en4: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
iCloud Quota: 131.90 GB available
System Software:
macOS High Sierra 10.13.6 (17G65)
Time since boot: Less than an hour
System Load: 1.61 (1 min ago) 1.63 (5 min ago) 1.62 (15 min ago)
Configuration Files:
/etc/hosts - Count: 20
Security:
System | Status |
Gatekeeper | Mac App Store and identified developers |
System Integrity Protection | Enabled |
Unsigned Files:
Launchd: ~/Library/LaunchAgents/com.macpaw.CleanMyMac3.Scheduler.plist
Executable: '/Users/***/Library/Application Support/CleanMyMac 3/CleanMyMac 3 Scheduler.app' -F -g -n '/Users/***/Library/Application Support/CleanMyMac 3/CleanMyMac 3 Scheduler.app' --args -scheduled
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
Details: Exact match found in the whitelist - probably OK
32-bit Applications:
30 32-bit apps
Kernel Extensions:
/Library/Application Support/MacKeeper/AntiVirus.app
[Not Loaded] ZBAVKauth.kext (2.10 - SDK 10.10)
[Not Loaded] ZBAVKauthLegacy.kext (2.10 - SDK 10.10)
[Not Loaded] ZBFirewall.kext (2.10 - SDK 10.10)
[Not Loaded] ZBFirewallLegacy.kext (2.10 - SDK 10.10)
/Library/Application Support/Roxio
[Not Loaded] TDIXController.kext (1.6)
System Launch Agents:
[Not Loaded] | 8 Apple tasks |
[Loaded] | 171 Apple tasks |
[Running] | 114 Apple tasks |
[Other] | One Apple task |
System Launch Daemons:
[Not Loaded] | 35 Apple tasks |
[Loaded] | 175 Apple tasks |
[Running] | 125 Apple tasks |
Launch Agents:
[Running] | com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-04-27) |
[Not Loaded] | com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2018-04-25) |
[Not Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-05-31) |
[Loaded] | com.oracle.java.Java-Updater.plist (? f960cd5a - installed 2018-03-28) |
[Other] | com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-14) |
Launch Daemons:
[Loaded] | com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-14) |
[Loaded] | com.apple.installer.osmessagetracing.plist (Apple - installed 2018-07-04) |
[Running] | com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2018-04-27) |
[Loaded] | com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-06-26) |
[Loaded] | com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2018-03-28) |
[Running] | com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-05-31) |
[Loaded] | com.macpaw.CleanMyMac3.Agent.plist (MacPaw Inc. - installed 2018-07-12) |
[Loaded] | com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-14) |
[Running] | com.adobe.agmservice.plist (Adobe Systems, Inc. - installed 2018-05-31) |
User Launch Agents:
[Loaded] | com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2018-04-13) |
[Loaded] | com.macpaw.CleanMyMac3.Scheduler.plist (? 0 - installed 2018-03-14) |
[Not Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-05-31) |
[Running] | com.c-command.SpamSieve.LaunchAgent.plist (C-Command Software, LLC - installed 2018-05-02) |
[Loaded] | com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2018-04-11) |
User Login Items:
CleanMyMac 3 Menu Application (MacPaw Inc. - installed 2018-07-12)
(/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)
Dropbox Application (Dropbox, Inc. - installed 2018-08-01)
(/Applications/Dropbox.app)
Internet Plug-ins:
Google Earth Web Plug-in: (installed 2018-03-14)
AdobeAAMDetect: (installed 2018-04-27)
FlashPlayer-10.6: (installed 2018-07-12)
AdobePDFViewerNPAPI: (installed 2018-03-14)
DivXBrowserPlugin: (installed 2018-03-03)
QuickTime Plugin: (installed 2018-07-26)
Flash Player: (installed 2018-07-12)
Silverlight: (installed 2018-03-14)
iPhotoPhotocast: (installed 2018-03-03)
AdobePDFViewer: (installed 2018-03-03)
ContentUploaderPlugin: (installed 2018-03-03)
JavaAppletPlugin: (installed 2018-07-12)
Safari Extensions:
1Blocker - Mac App Store (installed 2018-07-03) |
1Blocker Button - Mac App Store (installed 2018-07-03) |
3rd Party Preference Panes:
Flash Player (installed 2018-06-26)
Java (installed 2018-07-12)
Time Machine:
Skip System Files: No
Mobile backups:
Auto backup: Yes
Volumes being backed up:
Macintosh HD: Disk size: 998.98 GB - Disk used: 197.24 GB
Destinations:
D**a [Network] (Last used)
Total size: 2.00 TB
Total number of backups: 49
Oldest backup: 2018-03-26 17:08:32
Last backup: 2018-08-05 13:30:38
D**a [Network]
Total size: 0 B
Total number of backups: 47
Oldest backup: 2016-05-15 20:14:06
Last backup: 2016-12-30 12:49:14
Top Processes by CPU:
Process (count) | Source | % of CPU | Location |
WindowServer | Apple | 6 | |
kernel_task | Apple | 2 | |
sysmond | Apple | 2 | |
syspolicyd | Apple | 1 | |
sandboxd | Apple | 0 |
Top Processes by Memory:
Process (count) | Source | RAM usage | Location |
com.apple.WebKit.WebContent (10) | Apple | 849 MB | |
kernel_task | Apple | 763 MB | |
Safari | Apple | 364 MB | |
Adobe (5) | ? | 336 MB | /Library/Application Support/Adobe |
MTLCompilerService (13) | Apple | 284 MB |
Top Processes by Network Use:
Process | Source | Input | Output | Location |
mDNSResponder | Apple | 547 KB | 66 KB | |
Dropbox | Dropbox, Inc. | 153 KB | 404 KB | |
Apple | 107 KB | 51 KB | ||
apsd | Apple | 15 KB | 21 KB | |
netbiosd | Apple | 6 KB | 3 KB |
Top Processes by Energy Use:
Process (count) | Source | Energy (0-100) | Location |
Apple | 4 | ||
WindowServer | Apple | 2 | |
launchd | Apple | 0 | |
trustd (4) | Apple | 0 | |
Adobe (5) | ? | 0 | /Library/Application Support/Adobe |
Virtual Memory Information:
Available RAM | 1.79 GB |
Free RAM | 16 MB |
Used RAM | 6.21 GB |
Cached files | 1.77 GB |
Swap Used | 3 MB |
Software Installs (past 30 days):
Name | Version | Install Date |
1Blocker | 1.4.3 | 2018-07-07 |
iTunes | 12.8 | 2018-07-10 |
Adobe Flash Player | 30.0.0.134 | 2018-07-10 |
0.3.33 | 2018-07-16 | |
Delete Apps | 1.9 | 2018-07-22 |
Gatekeeper Configuration Data | 149 | 2018-07-30 |
Battery Health | 5.9 | 2018-08-03 |
Diagnostics Information (past 7 days):
2018-08-05 13:04:03 AdobeGCClient.app Crash
/Library/Application Support/Adobe/*/AdobeGCClient.app
LaunchServices: registering extension point com.apple.textinputmethod-services at URL file:/System/Library/Frameworks/InputMethodKit.framework |
2018-08-05 13:04:03 cloudd Crash (2 times)
/System/Library/PrivateFrameworks/CloudKitDaemon.framework/Support/cloudd
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Path /Users/*/Library/Caches/*/Assets deleted/renamed, crashing.' terminating with uncaught exception of type NSException abort() called |
2018-08-05 12:52:53 Last Shutdown Cause: 3 - Hard shutdown
End of report
iMac, macOS High Sierra (10.13.6)
