Available Pre-Order Won’t Download?!

So, basically, whenever a song of preordered album becomes available, we get a email notice, but for a couple of weeks, I haven’t got a email notice for Ariana Grande’s ”God is a woman” on her upcoming Sweetener album, and is not appearing in my “Not on this iPhone” feature, and also I have had my Low Power Mode off. What else ways to download preordered available songs?User uploaded file

Posted on Aug 6, 2018 1:44 PM

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3 replies

Aug 7, 2018 8:17 AM in response to jrodriguez382

I paid by pre-ordering the whole album with iTunes money

You were not charged when you pre-ordered it, iTunes cannot charge for unreleased items.

they said pre-ordered. So that’s mean I already purchased it??

No, that means you've pre-ordered it, it does not mean that you've bought anything.


If the song is now available have you received an email saying that it's available ? If the song is available have you now paid for it, does it now show on the account's purchase history as having been purchased ?

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Available Pre-Order Won’t Download?!

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