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Anyone’s camera cracked when on potrait?

I bought my phone over Christmas and I noticed that whenever I was on portrait on the rear facing camera it looked cracked yet there was no evidence of it actually being cracked. I’ve never dropped it on anything other than a mattress. It’s in a life proof case as well. Apple help me!

Posted on Aug 9, 2018 9:49 AM

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Posted on Aug 9, 2018 11:41 AM

Unfortunately, if it is a physical issue. we can't help you remotely.

You need to have your device inspected at your most convenient Apple Store or Authorized Service provider: Apple - Find Locations - Location Selector


Regards

Giulio

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Anyone’s camera cracked when on potrait?

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