iPhone text function with Acura

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iPhone text function with Acura

I have an Phone 8 and my 2017 Acura RDX says that it cannot support the text function in the RDX. I had an iPhone 5s and that worked. Is there some setting in the iPhone 8 that I need to change to make it work with my RDX?

Acura RDX-OTHER

Posted on Aug 11, 2018 2:46 PM

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Answer 1

Joseph_S.

Community Specialist

Aug 12, 2018 2:31 PM in response to wwolfe01

Hi wwolfe01,

Welcome to Apple Support Communities. I understand that you're having trouble with the text messages from your iPhone syncing with your car stereo. I know it's important to use hands-free features in your car; I'd like to help. I'd recommend taking some time to work through the steps below, based on how you connect, and test for the issue after each one:

If you connect using Bluetooth

Restart your device.

Go to Settings > Bluetooth, and turn off Bluetooth. Wait for 5 seconds, then turn Bluetooth back on.

Check your car stereo's user manual for how to pair with a Bluetooth device. Most cars require a phone setup on the car display.

If you've connected multiple phones to your car stereo, try renaming your device: Go to Settings > General > About > Name, and type a new name. Then try connecting again.

Update your device.

Install any firmware updates for your car stereo.

If you still can't connect, contact Apple Support.

If you connect using USB playback

Restart your device and your car.

Make sure that your device is unlocked and on the Home screen.

If possible, try to connect using another cable or USB port. Check your car owner's manual to learn how to connect an Apple device.

Check your charging port for any debris or damage. Make sure that your charging cable is inserted fully into the port.

Update your device.

Install any firmware updates for your car stereo.

Try playing audio from a different app. If you can't play audio from a third-party app, contact the app developer for help. If you can't play audio from an Apple app, contact Apple Support.

If your iPhone, iPad, or iPod doesn't connect to or work in your car

If you're using CarPlay, use the steps below:

If CarPlay doesn't work like you expect, here’s what you can check. After each step, try using CarPlay again.

Make sure that Siri is turned on.

Restart your iPhone and your car. Depending on your car, you might see the CarPlay Home screen when you turn it on. If you don't, look for the CarPlay logo on your car’s display.

If possible, connect your iPhone to a different USB port in your car.

Try a different Lightning to USB cable. Make sure that the cable is certified.

Update to the latest version of iOS.

Check your car’s manual for help. You might need to install firmware updates for your stereo.

Set up CarPlay with your iPhone

Best Regards.

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iPhone text function with Acura

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