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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I have an unknown app on my phone. I’m concerned it is a bug or malware. It is the light gray app that has lines in it. It does nothing when I try to open it and I can’t get rid of it when it try to delete it
If it is possible to take a screen shot and post it, it would help.
In the meantime, try the following in order: (Note: If any step resolves the issue, STOP, do not go on to the next step.)
If it is possible to take a screen shot and post it, it would help.
In the meantime, try the following in order: (Note: If any step resolves the issue, STOP, do not go on to the next step.)
Unless you jailbroke your device, it is not malware. Are you referring to the Voice Memos app?
Force touch on that app until the "X" symbol appears on its upper left corner and delete the app.
If the issue persists, it would be useful if you can post an image of the "light gray app that has lines in it".
I have an unknown app on my phone. I’m concerned it is a bug or malware
