macbook pro 13" 2018 random freeze

I got my 2018 macbook pro 13" three weeks ago. The computer freeze at least twice. It requires hard reboot. Where should I start to look for fault? The system isn't under heavy load nor was it hot.

MacBook Pro (13-inch, 2018, 4 TBT3), macOS High Sierra (10.13.6)

Posted on Aug 14, 2018 9:49 AM

Reply
222 replies

Apr 18, 2019 9:21 PM in response to hatsune07

I have had a Macbook Air 2018 Retina model for over a month. The computer is beginning to freeze. Only way to unfreeze is to turn it off by pressing the finger print button. I have upgraded the software to OS 10.14.4. Other than the USB-C cable connected for charging, nothing else is connected. As it turns out, I am not the only person running into this problem. It is 2019 and this is still happening?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

macbook pro 13" 2018 random freeze

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.