AMC Premiere Sign in issues?

I have this exact problem, except I couldn't login on any Apple device. I wrote to AMC customer service and they said it was a known issue and my account was being added to the list. They are working on it. Here was their reply:

We apologize your AMC Premiere service has been impacted by a technical problem which we are working quickly to resolve.

We appreciate your patience as we work through this issue, and to make it up to you, we are sending you an Apple iTunes/App Store electronic gift card for two months of AMC Premiere to express our gratitude for being an AMC Premiere customer. (This will be delivered by email, from the sender address)

We are very sorry you have been impacted by this. We will be back in touch when this problem is resolved, and are confident that you can begin enjoying AMC Premiere soon. Thank you.

Sincerely,

AMC Premiere Customer Service

AMC should stop accepting subscriptions to AMC Premiere until they get they act together. Apple charges the first month of the subscription. If cancelled the money is not returned. Will try to get my money back and stay away from AMC Premiere.

I have the same problem with my Apple TV and on a trial 7-day subscription on my FireTV to date (August 22). On the FireTV I am able to login, however when trying to load something, it logs off AMC Premiere. Customer service is only by email and not at all helpful. Tim got lucky with a response. In my case they only asked who was my provider for AMC (DirecTV Now) and internet provider and here I am waiting for three days for a response.

I have just received my email with the two months gift card offer. They expect to have the problem resolved in about a week.

Again, I believe they should stop selling subscriptions for AMC Premiere until they have the issue fixed. How many people will be aggravated by not knowing this is a general issue?

Got to the same spot y’all are. I have DirectvNow and signed up for AMC premiere got charged, didn’t work, sent email, they asked questions, got the 2 months gift card.

It’s been 2 few days and I haven’t had any email or answer for the problem.

Has anyone got it to work?

I've had this same issue. My TV provider is DirecTVNOW and I'm using an AppleTV. I tried solving it on my own for about a week until I happened upon this support community. After I read several of the other replies, I contacted the AMC support center (You can only reach them via email) here: amcpremiere@amc.com . They got back to me within 24 hours. Here's their reply:

"Thank you for the additional information. We apologize your AMC Premiere service has been impacted by a technical problem which we are working quickly to resolve.

We appreciate your patience as we work through this issue, and to make it up to you, we are sending you an Apple iTunes/App Store electronic gift card for two months of AMC Premiere to express our gratitude for being an AMC Premiere customer. (This will be delivered by email, from the sender address <just_for_you@giftcards.apple.com>)

We are very sorry you have been impacted by this. We will be back in touch when this problem is resolved, and are confident that you can begin enjoying AMC Premiere soon. Thank you.

AMC Premiere Customer Support Desk"

I was able to sign in successfully on my iPhone this morning and on Apple TV at night. After restarting the app on my iPhone I was logged out and could not login again (closing and opening later). Same on Apple TV. Same error messages as before.

AMC Premiere is still being marketed and accepting subscriptions even though they acknowledge there is an unresolved ongoing technical issue.

Tried that. Can't login, same error. Let me get back to customer support from AMC Premiere and figure out.

I was able to sign in. However after closing the app, really closing the app and not letting on the background, it logged me out and sign in came back with error.

Finally its working! My problem was with AMC Premiere account. As I made both a FireTV seven day trial subscription and an Apple subscription, when the FireTV subscription was cancelled, it messed up with my account that was being used on both devices. It took awhile for AMC Premiere customer service correct the error, but this was the culprit. Enjoy!

Same here, we bought amc premiere last night and still not working tonight. Very frustrating.

Nothing yet guys, still not working, no gift card as well. Just the email saying they would send it.

They said it should be resolved by tomorrow though.

Let’s see what happens.

Updated app on iPad/iPhone today and Premiere started working. Still no luck on AppleTv (or gift card); but seems TV app update coming soon.

It’s finally working on my phone and I got the gift card by email, Apple TV still with the problem.

On your phone all you need to do is to update the app.