Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My ipad has a cracked screen but still works fine, what are my options

My iPad pro has a crack screen, but otherwise works fine. What are my options since Apple does not repair screens?

iPad Pro 12.9-inch Wi-Fi, cracked screen

Posted on Aug 17, 2018 5:49 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 17, 2018 12:13 PM

Other very cheap option is just to slap a screen protector over the entire cracked screen to keep it from cracking more and to prevent getting cut and to “smooth over” the screen.

If using an Apple Pencil with that iPad Pro, I wouldn't recommend using a glass screen protector, but using a thin filmed screen protector, but in your case, you may want to go with another glass layer of screen protection.

Get the thinnest glsss screen protector that is made to try and minimise issues with the Apple Pencil, if the Pencil is still working properly with this screen damaged iPad Pro.

5 replies
Question marked as Top-ranking reply

Aug 17, 2018 12:13 PM in response to mittiefrompearland

Other very cheap option is just to slap a screen protector over the entire cracked screen to keep it from cracking more and to prevent getting cut and to “smooth over” the screen.

If using an Apple Pencil with that iPad Pro, I wouldn't recommend using a glass screen protector, but using a thin filmed screen protector, but in your case, you may want to go with another glass layer of screen protection.

Get the thinnest glsss screen protector that is made to try and minimise issues with the Apple Pencil, if the Pencil is still working properly with this screen damaged iPad Pro.

Aug 17, 2018 11:53 AM in response to mittiefrompearland

Your options are limited.

Free, one-year limited AppleCare does not cover accidental damage.

Paid two-year AppleCare+ covers one incidental or accidental damage per year with a $49 U.S.D. replacement iPad fee.


If no warranty, Apple can repair your screen by sending it back to Apple headquarters, in CA., for repairs or replace your iPad entirely for an out-of-warranty cost that both alternatives are pretty much the same cost.

It will be approx. 60% of the iPad’s original purchase price for either a repair or replacement iPad.


If these costs are too expensive for you and you decide to seek out a cheaper repair service, just know that Apple will be no longer responsible for that iPad and will no longer support ANY services on it.


Good Luck to You!

Aug 17, 2018 12:25 PM in response to mittiefrompearland

Another option maybe to see what is in Apple’s online refurbished section/store for purchase of a replacement iPad Pro models or consider the purchase of the new 2018, 6th gen 9.7 inch screen iPad, which has support for the Apple Pencil.

The hardware in the 2018, 6th gen iPad is not premium, but gets you a cheaper priced iPad, even for a 128 GBs storage model, and is cheaper than the out-of-warranty repair/repacement of your iPad Pro, unless you really like your large screen iPad Pro.

That is why I recommended looking for discounts, either on the older 12.9, 1st gen iPad Pro models or discounts on the 10.5 inch screen iPad Pro models.

The costs of these refurbished models will be much closer to the out-of-warranty costs to repair/replace that large screen iPad Pro model.


Good Luck to You!

Aug 17, 2018 5:59 AM in response to mittiefrompearland

If your device has an Apple Care Extended Warranty Apple will repair the device for a reduced cost. If you have a

Check Your Service and Support Coverage - Apple Support



If you bring your device to a 3rd party repair shop Apple can void your warranty and refuse repair of the device for any reason later on.


iPad Screen Damage - Official Apple Support

My ipad has a cracked screen but still works fine, what are my options

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.