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Macbook Performance Below Average

Hello all,


I ran Etre.Check on my late 2011 Macbook Pro and my specs were running with below average performance. My computer reflects high CPU usage with just using Google Chrome (seemingly abnormally high to me). I was wondering if anyone can give me an ideas as to what to pinpoint what may be the source of my problem? In the last six months, I upgraded my Mac from the old hardware that it came with, meaning I have upgraded the ram to 8gb and replaced the hard drive with a crucial SSD 512 gb.


Major Issues:

Anything that appears on this list needs immediate attention.


Heavy CPU usage- Some processes are using an unusually high amount of CPU.


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


Heavy RAM usage- This machine is using a large amount of RAM.

Clean up- There are orphan files that could be removed.

Unsigned files- There are unsigned software file installed. They appear to be legitimate but should be reviewed.

Low performance- EtreCheck report took over 5 minutes to run. This is unusual.

32-bit Apps- This machine has 32-bits apps that may have problems in the future.

Abnormal shutdown- Your machine shut down abnormally.


Hardware Information:

MacBook Pro (13-inch, Late 2011)

MacBook Pro Model: MacBookPro8,1

1 2.4 GHz Intel Core i5 (i5-2435M) CPU: 2-core

8 GB RAM -At maximum

BANK 0/DIMM0 - 4 GB DDR3 1333 ok

BANK 1/DIMM0 - 4 GB DDR3 1333 ok

Battery: Health = Normal - Cycle count = 530


Video Information:

Intel HD Graphics 3000 - VRAM: 512 MB

Color LCD 1280 x 800


Drives:

disk0 - CT500MX500SSD1 500.11 GB (Solid State - TRIM: No)

Internal SATA 6 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 499.90 GB

disk1s1 - U********1 (APFS) 499.90 GB (100.32 GB used)

disk1s2 - Preboot (APFS) [APFS Preboot] 499.90 GB (21 MB used)

disk1s3 - Recovery (APFS) [Recovery] 499.90 GB (516 MB used)

disk1s4 - VM (APFS) [APFS VM] 499.90 GB (4.29 GB used)


Mounted Volumes:

disk1s1 - U********1 499.90 GB (394.60 GB free)

APFS

Mount point: /

Encrypted


disk1s4 - VM [APFS VM] 499.90 GB (394.60 GB free)

APFS

Mount point: /private/var/vm


Network:

Interface en0: Ethernet

Interface en5: iPad

Interface fw0: FireWire

Interface en1: Wi-Fi

802.11 a/b/g/n

One IPv4 address

Interface en4: iPhone

Interface en3: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

iCloud Status: one pending file


System Software:

macOS High Sierra 10.13.6 (17G65)

Time since boot: Less than an hour

System Load: 214.16 (1 min ago) 79.53 (5 min ago) 31.42 (15 min ago)


Security:

SystemStatus
GatekeeperMac App Store and identified developers
System Integrity ProtectionEnabled


Unsigned Files:

Launchd: /Library/LaunchAgents/org.gpgtools.macgpg2.shutdown-gpg-agent.plist

Executable: /usr/local/MacGPG2/libexec/shutdown-gpg-agent

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/org.gpgtools.gpgmail.patch-uuid-user.plist

Executable: /Library/Application Support/GPGTools/uuid-patcher

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/org.gpgtools.gpgmail.enable-bundles.plist

Executable: /Library/Application Support/GPGTools/uuid-patcher enable-bundles

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/org.gpgtools.macgpg2.fix.plist

Executable: /usr/local/MacGPG2/libexec/fixGpgHome

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/org.gpgtools.gpgmail.patch-uuid.plist

Executable: /Library/Application Support/GPGTools/uuid-patcher

Details: Exact match found in the whitelist - probably OK


32-bit Applications:

One 32-bit app


Kernel Extensions:

/Library/Extensions/VyprVPN

[Loaded] tap.kext (Golden Frog, Inc., 20171005 - SDK 10.12)

[Loaded] tun.kext (Golden Frog, Inc., 20171005 - SDK 10.12)


System Launch Agents:

[Not Loaded]8 Apple tasks
[Loaded]178 Apple tasks
[Running]106 Apple tasks
[Other]One Apple task


System Launch Daemons:

[Not Loaded]37 Apple tasks
[Loaded]186 Apple tasks
[Running]113 Apple tasks


Launch Agents:

[Loaded]org.gpgtools.gpgmail.patch-uuid-user.plist (? 84ce07f2 - installed 2018-06-04)
[Loaded]org.gpgtools.Libmacgpg.xpc.plist (Lukas Pitschl - installed 2018-06-13)
[Running]org.gpgtools.macgpg2.shutdown-gpg-agent.plist (? df7bd0cf - installed 2018-06-13)
[Loaded]org.gpgtools.gpgmail.enable-bundles.plist (? d032aea - installed 2018-06-04)
[Loaded]org.gpgtools.macgpg2.fix.plist (? d7ac5146 - installed 2018-06-13)
[Loaded]org.gpgtools.updater.plist (Lukas Pitschl - installed 2018-06-13)


Launch Daemons:

[Loaded]org.gpgtools.gpgmail.patch-uuid.plist (? 42fc83f8 - installed 2018-06-04)
[Running]vyprvpnservice.plist (Golden Frog, Inc. - installed 2018-07-29)
[Running]com.goldenfrog.resourcewatchdog.plist (Golden Frog, Inc. - installed 2018-05-25)


User Launch Agents:

[Loaded]com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-22)
[Other]com.apple.CSConfigDotMacCert-***@***-SharedServices.Agent.plist (? 0 - installed 2018-07-22)
[Running]com.goldenfrog.VyprVPNUserAgent.plist (Golden Frog, Inc. - installed 2018-07-29)
[Other]com.expressvpn.ExpressVPN.agent.plist (? 0 - installed 2018-07-22)


User Login Items:

iTunesHelper Application (Apple - installed 2018-07-22)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

StartUpHelper SMLoginItem (Spotify - installed 2018-07-24)

(/Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app)


Internet Plug-ins:

QuickTime Plugin: (installed 2018-07-04)


User Internet Plug-ins:

ZoomUsPlugIn: (installed 2018-08-13)


3rd Party Preference Panes:

GPG Suite (installed 2018-05-04)


Time Machine:

Skip System Files:

Mobile backups:

Auto backup: Yes

Volumes being backed up:

U********1: Disk size: 499.90 GB - Disk used: 105.30 GB

Destinations:

L***e [Local] (Last used)

Total size: 499.76 GB

Total number of backups: 4

Oldest backup: 2018-07-11 06:10:50

Last backup: 2018-08-09 09:45:18


Top Processes by CPU:

Process (count)Source% of CPULocation
Google Chrome Helper (42)Google, Inc.79
tarApple75
mdworker (19)Apple35
Google ChromeGoogle, Inc.24
WindowServerApple17


Top Processes by Memory:

Process (count)SourceRAM usageLocation
Google Chrome Helper (55)Google, Inc.5.40 GB
kernel_taskApple621 MB
mdworker (19)Apple507 MB
Google ChromeGoogle, Inc.334 MB
Spotify Helper (3)Spotify323 MB


Top Processes by Network Use:

ProcessSourceInputOutputLocation
SpotifySpotify98 MB109 KB
mDNSResponderApple12 KB16 KB
apsdApple5 KB8 KB
netbiosdApple522 B354 B
SystemUIServerApple0 B64 B


Top Processes by Energy Use:

Process (count)SourceEnergy (0-100)Location
Google Chrome Helper (55)Google, Inc.17
Google ChromeGoogle, Inc.11
WindowServerApple4
coreaudiodApple2
Spotify Helper (3)Spotify2


Virtual Memory Information:

Available RAM1.45 GB
Free RAM18 MB
Used RAM6.55 GB
Cached files1.43 GB
Swap Used0 B


Software Installs (past 30 days):

NameVersionInstall Date
XProtectPlistConfigData20992018-07-22
iTunes12.82018-07-22
ExpressVPN6.3.32018-07-22
Safari11.1.22018-07-22
Pages7.02018-07-24
MRTConfigData1.352018-07-27
Slack3.2.02018-07-27
GPG Suite1.02018-07-29
Polarr Photo Editor5.0.32018-07-30
Toolbox for Pages - Templates3.6.12018-08-07
Gatekeeper Configuration Data1512018-08-13


Clean up:

~/Library/LaunchAgents/com.apple.CSConfigDotMacCert-***@***-SharedServices.Agent .plist

/System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framewor k/Versions/A/Support/CSConfigDotMacCert

Executable not found

~/Library/LaunchAgents/com.expressvpn.ExpressVPN.agent.plist

/Applications/ExpressVPN.app/Contents/MacOS/expressvpnd

Executable not found


Diagnostics Information (past 7 days):

2018-08-17 15:20:01 Last Shutdown Cause: 0 - Power loss


2018-08-11 13:09:35 Google Chrome.app CPU

/Applications/Google Chrome.app



End of report

MacBook Pro, macOS High Sierra (10.13.6)

Posted on Aug 17, 2018 4:09 PM

Reply
Question marked as Best reply

Posted on Aug 18, 2018 1:05 PM

tar is an archiving tool for the command line in Unix. I suggest you read your report carefully. Your VPNs are not fully removed.


Basics for Uninstalling Software


Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash. Applications may create preference files that are stored in the /Home/Library/Preferences/ folder. Although they do nothing once you delete the associated application, they do take up some disk space. If you want you can look for them at the above location and delete them, too.


Some applications may install an uninstaller program that can be used to remove the application. If you cannot find the uninstaller then you could download the freeware, Easy Find, to locate files that need to be removed. The places you need to search include:


  1. /Home/Library/Applications Support/ folder. Check if the application has created a folder then delete the folder that's in the Applications Support folder.
  2. Applications may install a startupitem or a LogIn item. StartupItems are usually installed in the /Library/StartupItems/ folder or the /Home/Library/StartupItems/ folder. Login Items are set in the Users & Groups preferences. Open it in System Preferences, then click on the Login Items tab. Select the item from the list and click on the Delete [-] button to remove it.
  3. Some software use startup daemons or agents. Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.

Some applications install a receipt in the /Library/Receipts/ folder. Usually with the same name as the program or the developer. The item generally has a ".pkg" extension. Be sure you also delete this item as some programs use it to determine if it's already installed. There are many utilities that can uninstall applications. Here is a selection:

  1. AppZapper
  2. AppDelete
  3. Hazel
  4. AppCleaner
  5. CleanApp
  6. iTrash
  7. AppBolish
  8. AppUninstaller
  9. Uninstaller


For more information visit The XLab FAQs and read the FAQ on removing software.

Similar questions

4 replies
Question marked as Best reply

Aug 18, 2018 1:05 PM in response to LSUNurse

tar is an archiving tool for the command line in Unix. I suggest you read your report carefully. Your VPNs are not fully removed.


Basics for Uninstalling Software


Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash. Applications may create preference files that are stored in the /Home/Library/Preferences/ folder. Although they do nothing once you delete the associated application, they do take up some disk space. If you want you can look for them at the above location and delete them, too.


Some applications may install an uninstaller program that can be used to remove the application. If you cannot find the uninstaller then you could download the freeware, Easy Find, to locate files that need to be removed. The places you need to search include:


  1. /Home/Library/Applications Support/ folder. Check if the application has created a folder then delete the folder that's in the Applications Support folder.
  2. Applications may install a startupitem or a LogIn item. StartupItems are usually installed in the /Library/StartupItems/ folder or the /Home/Library/StartupItems/ folder. Login Items are set in the Users & Groups preferences. Open it in System Preferences, then click on the Login Items tab. Select the item from the list and click on the Delete [-] button to remove it.
  3. Some software use startup daemons or agents. Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.

Some applications install a receipt in the /Library/Receipts/ folder. Usually with the same name as the program or the developer. The item generally has a ".pkg" extension. Be sure you also delete this item as some programs use it to determine if it's already installed. There are many utilities that can uninstall applications. Here is a selection:

  1. AppZapper
  2. AppDelete
  3. Hazel
  4. AppCleaner
  5. CleanApp
  6. iTrash
  7. AppBolish
  8. AppUninstaller
  9. Uninstaller


For more information visit The XLab FAQs and read the FAQ on removing software.

Macbook Performance Below Average

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