Pop-up window: Apple wants to make changes

I repeatedly get a pop-up window saying “Apple want to make changes. Enter your password to allow this.” There is no mention of what is to be changed nor why. I, of course, don’t enter the password and have to close three iterations of the window before it goes away until the next day.

Is this an attempted hack of my computer? IF so, how to delete it from my system?


User uploaded file


Mac Pro (mid 2010), OS X 10.13.5

VIN,MacBook Air (13-inch Mid 2011), macOS High Sierra (10.13.5)

Posted on Aug 19, 2018 4:45 PM

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Posted on Sep 1, 2018 6:04 AM

Check Safari > Preferences > Websites > then the Plug-Ins panel on the bottom left corner. Look and see if you have anything there you don't recognize. I suggest too actually running Malwarebytes and see if it detects it. This one is pretty solid of at least finding a part of a file tied to any form of malware. The wording is definitely off as someone pointed out Apple Vs Finder. It's definitely something installed or piece of something attached to a program or file.

Prior to this happening do you remember if you downloaded or were prompted to update anything that wasn't done directly through the Mac App Store.

107 replies

Sep 20, 2018 6:54 AM in response to rccharles

I though we determined it was fake. I don't think that is the wording used in macOS.

Dang, now I'm not sure. The messages change depending on what you're installing. Here's what I got in Mojave while installing a Flash Player update.

User uploaded file

Nothing about "Type your password to allow this.", and a different confirmation button. With this admin box open, I ran Activity Monitor to see what was generating the message.

User uploaded file

According to that, the OS was genuinely creating the box via the SystemAppearance drawing routines. But then, the scam app could easily be calling for the same resources. I have no way of checking without having the malware to run.


It would seem to me the OS is indeed calling for the admin confirmation, prompted by the malware. Otherwise, why show it at all? Any malware would prefer you didn't even know it was installed. This only draws your attention to it and they have to goad the user into allowing its full installation in order to do what the malware app intends.


Whichever is correct, we definitely know users shouldn't allow it.

Sep 21, 2018 3:16 PM in response to thomas_r.

thomas_r,


As stated in my 9/16 post, deleting the Tituricsec files made the annoyance go away for the subsequent three days. Now, after an additional five days, the pop-up has not reappeared. So that's a total of eight days without a pop-up.


"True" maleware or not, it was a PITA. One doesn't know, when faced with the pop-up, the degree of its maliciousness. Therefore, all such occurrences should be aggressively attacked.

Sep 13, 2018 1:17 PM in response to QZ9

I called Apple Support today, 9/13/18. They said it's ok and to type password. I had just uninstalled Norton Security because I realized I didn't need it. The weird thing was though, the popup came after it UNinstalled and my computer restarted. Apple Support said it was ok. I hope they are right. They helped me install Malwarebytes as well at my request.

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Pop-up window: Apple wants to make changes

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