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Pop-up window: Apple wants to make changes

I repeatedly get a pop-up window saying “Apple want to make changes. Enter your password to allow this.” There is no mention of what is to be changed nor why. I, of course, don’t enter the password and have to close three iterations of the window before it goes away until the next day.

Is this an attempted hack of my computer? IF so, how to delete it from my system?


User uploaded file


Mac Pro (mid 2010), OS X 10.13.5

VIN,MacBook Air (13-inch Mid 2011), macOS High Sierra (10.13.5)

Posted on Aug 19, 2018 4:45 PM

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Question marked as Best answer

I have the same problem. Called APPLE Support. They had me run Malweare bytes. It found 9 issues. And cleaned them out. Apple had me delete them, and empty the trash so I don't have a list. I will post again in a couple of days with the results.

Posted on Sep 9, 2018 5:41 PM

107 replies

Sep 6, 2018 2:07 PM in response to QZ9

I also have had this pop-up "Apple wants to make changes". After reading everyone's experience of this problem, I contacted Apple Support. They guided me through the process of changing Safari preferences to turn off pop-ups. They also had me delete extensions that I didn't use or recognize. Both of these were found with the Safari browser open under the "Safari" menu item. The block pop-up setting was a check box under "Security". And the extensions were listed and able to be deleted under "Extensions" in preferences. An article on this is at How to block pop-ups in Safari - Apple Support.

Sep 7, 2018 7:35 AM in response to artphiffer

Very good of them to take the time to help you out with that. I took Mathew's post as more of a question of why the OS doesn't stop things like this. Apple does incorporate quite a bit of quiet protection in the background of the OS. But, like any such protection, it can only block what it knows about. Newer threats first have to be found and recognized, then the time taken to figure out how to effectively block/remove it, and then distribute those fixes.

Sep 8, 2018 7:39 PM in response to artphiffer

Above I stated that Apple Support helped me correct the "Apple wants to make changes" pop-up. I take it all back. After making the changes to Safari's preferences, I had thought that the problem was solved, but it reoccured. I will call back to Apple Support once again to see if there are other fixes. I will post anything that I learn from them on this thread.

Pop-up window: Apple wants to make changes

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