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Do apple cover a cracked screen. Iphone 8

My iPhone 8 has a crack in it and was wondering if apple covered it under warranty. Hairline crack.

Posted on Aug 21, 2018 3:06 PM

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Posted on Aug 21, 2018 3:08 PM

Screen damage if determined by Apple to be accidental is not covered by the regular warranty. If you have Applecare Plus you get two accidental damages/incidents for the life of the warranty at reduced cost.


iPhone Repair - Screen Damage [and links to other iPhone repair services] - https://support.apple.com/iphone/repair/screen-damage - includes pricing.


iPhone Service Answer Center - https://support.apple.com/iphone/repair/service - "Learn more about iPhone service options, warranty, and pricing." Repair times.


Genius Bar appointment - Go to https://www.apple.com/retail/geniusbar/ > Get hardware help > iPhone > Repairs & Physical Damage > Screen is cracked > Bring in for Repair --> Sign in with Apple ID



Cost will also depend upon service availability and your country. If you have to take it to a third party Apple Authorized place I believe they can set their own price. In that case, try different places: How to find your nearest Apple Authorized Service Provider (AASP) or Apple Authorized Distributor (AAD) - https://locate.apple.com/country


If you paid for the phone with a credit card you can check if there is any coverage offered by the card company as part of using the card to make the purchase.

1 reply
Question marked as Best reply

Aug 21, 2018 3:08 PM in response to glennfromportadown

Screen damage if determined by Apple to be accidental is not covered by the regular warranty. If you have Applecare Plus you get two accidental damages/incidents for the life of the warranty at reduced cost.


iPhone Repair - Screen Damage [and links to other iPhone repair services] - https://support.apple.com/iphone/repair/screen-damage - includes pricing.


iPhone Service Answer Center - https://support.apple.com/iphone/repair/service - "Learn more about iPhone service options, warranty, and pricing." Repair times.


Genius Bar appointment - Go to https://www.apple.com/retail/geniusbar/ > Get hardware help > iPhone > Repairs & Physical Damage > Screen is cracked > Bring in for Repair --> Sign in with Apple ID



Cost will also depend upon service availability and your country. If you have to take it to a third party Apple Authorized place I believe they can set their own price. In that case, try different places: How to find your nearest Apple Authorized Service Provider (AASP) or Apple Authorized Distributor (AAD) - https://locate.apple.com/country


If you paid for the phone with a credit card you can check if there is any coverage offered by the card company as part of using the card to make the purchase.

Do apple cover a cracked screen. Iphone 8

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