I've had my iPhone 7 for over a year now, and I'm now having issues with cell service. It says "No service" with a caution sign, and it says that I cannot use my data until I have updated, but there is no update. Is this a bug?
[Re-Titled by Host]I am facing the same problem on my iPhone 7 as well since yesterday. The error reads "Mobile Data Update Failed -Your iPhone cannot make and receive calls or access mobile data until it has been updated". I am already on ios12, not sure what to update.I have tried restarting my phone, used airplane mode on and off, ejected sim and reinserted, and even tried resetting my network through settings. Till last night, i would get lucky using one of these fixes but for the last 12 hours, my phone has been in No Service mode. It is showing a warning sign and no service instead of my carrier name in the status bar and also showing Error next to Phone in settings. On apple support page, it says if I try to restore my iPhone, I wont be able to activate my device. Kind of lost now so dropping a message here. Hope we can find a fix.
https://discussions.apple.com/thread/250035867
dirty little game Apple is playing with us.
I had the same issue.
Yes, they did. https://www.apple.com/support/iphone-7-no-service/
Mobile data update... comes from your carrier.
1. What did your carrier say when you contacted them?
2. What iphone model are you using?
Giulio
I'll try this out, you've been a great help.
Thank you so much Giulio!
Regards,
Adeel
You're quite welcome, AdeelAzim 🙂
I'm having exactly the same issue as well!
I am having the same problem with my phone. Thanks for the update so I can go directly to the store.
Maybe I will try that. I’m so worried I will lose important info! I don’t trust Apple anymore.
I have this issue too... nothing helped, how is this possible, in one day, apple to make my phone unusable..
This is for sure my last iphone!
I got my iPhone X replaced because of this error. Seems this is iOS 12 related by what i heard. Glad i was still under warranty
Russell do you still have your apple care or it is out of warranty?
I never had Apple Care, but they offered to send it away to repair for free. I just bought a new phone which (sadly) I expect was playing right into their hand.
One other note -- when I brought my phone to apple, it was still under the one year warranty (I didn't have applecare) and they replaced it right on the spot.
Was apple able to fix the issue? How long did it take?
I am having the same issue now and i resetted my phone. Now, I cannot activate my phone. what should i do?
Cellular Update Failed on iPhone
