macbook pro mid 2015 and 1440P issue

Dear Apple Community ,



i was in the past use my MacBook pro mid 2015 retina display

to see youtube videos on resolution 1440P .


my MacBook pro mid 2015 has the graphic card of AMD radeon


after the latest Update 10.13.6 it won't run 1440p anymore


max resolution on youtube is common 1080p which is not logical



my question is how can i fix this issue ?

does the last update has something to do with this ?


please Help !

MacBook Pro with Retina display, mid 2015

Posted on Aug 24, 2018 7:31 PM

Reply
4 replies

Aug 27, 2018 2:30 PM in response to light1122

light1122 wrote:


Dear Apple Community ,



i was in the past use my MacBook pro mid 2015 retina display

to see youtube videos on resolution 1440P .


my MacBook pro mid 2015 has the graphic card of AMD radeon


after the latest Update 10.13.6 it won't run 1440p anymore


max resolution on youtube is common 1080p which is not logical



my question is how can i fix this issue ?

does the last update has something to do with this ?




>System Preferences>Displays


try toggling some differences and test—your native resolution should be 2880 x 1800 and automatic graphics switching


If you are having hardware issue In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test and ask specifically for the VST (Video Systems Test)

https://www.apple.com/retail/geniusbar/





Graphics and Video Support—

2.5GHz - 512GB
Intel Iris Pro Graphics
AMD Radeon R9 M370X with 2GB of GDDR5 memory and automatic graphics switching


  • Dual display and video mirroring: Simultaneously supports full native resolution on the built-in display and up to 3840 by 2160 pixels on up to two external displays, both at millions of colors
  • Thunderbolt digital video output
    • Native Mini DisplayPort output
    • DVI, VGA, dual-link DVI, and HDMI output supported using Mini DisplayPort adapters (sold separately)
  • HDMI video output
    • Support for 1080p resolution at up to 60Hz
    • Support for 3840-by-2160 resolution at 30Hz
    • Support for 4096-by-2160 resolution at 24Hz


ref:MacBook Pro (Retina, 15-inch, Mid 2015) - Technical Specifications

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macbook pro mid 2015 and 1440P issue

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